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Video Mar 29, 2021
Chad Anguilm, vice president of In-practice Technology Services for Medical Advantage, part of the TDC Group of Companies, explores the potential risk involved in using remote patient monitoring.
Jun 22, 2022
Patient Safety in Dentistry: Communication
Effective communication improves teamwork and creates a safer environment for patients. It can also enhance patient engagement and satisfaction and reduce the risk of professional liability claims, even if an adverse event occurs.
Mar 22, 2023
Remote Patient Monitoring: Considerations for Telehealth Care
Remote patient monitoring is advancing the safety and accuracy of telehealth by filling in some gaps and increasing the types of care that can safely be provided in the home.
Jun 22, 2022
Patient Safety in Dentistry: Documentation
The primary purpose of documentation is to create an orderly chronological record of the clinical decision-making process, treatment provided, and patient responses. Records that are incomplete or inaccurate may lead to inappropriate treatment and patient harm.
April 01, 2023, Healthcare Risk Management
Avoid Patient Abandonment Claims with Education, Follow-Up
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, shares insights on how good policies and strong communication can reduce the risk of patient abandonment claims.
Sep 01, 2023
Documentation and Scope of Practice Issues in Dentistry
We analyze a case resulting in patient injuries and provide strategies that address documentation and staff protocols.
Jun 22, 2022
Patient Safety in Dentistry: Managing Adverse Events in the Practice Setting
When an adverse event occurs in a dental practice, providers and staff must be prepared to respond appropriately. A well-managed response includes caring for the patient, investigating the event, taking necessary action, and reporting the event appropriately as required.
November 09, 2023, Medscape
Recording Residents' Patient Exams Raises Skills―And Privacy Concerns
Richard F. Cahill, Esq., Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, provides strategies for healthcare providers and clinics to avoid legal trouble surrounding patient recording.
Professional Education
Patient Termination
This brief audio presentation will give healthcare providers information on how to mitigate their risk when terminating a patient relationship. The key topics covered include establishing patient expectations, what to do when expectations aren’t being met, special circumstances to consider prior to termination, and finally, the elements of the termination notice.
Professional Education
Shoulder Dystocia Physician-Patient Disclosure
This enduring activity is designed to assist physicians and advanced practice clinicians (APCs) in enhancing their communication skills when disclosing a shoulder dystocia injury to patients and family members. This type of injury to the infant may, unfortunately, occur despite the best of care; however, effective physician-patient communication is an integral part of clinical practice and has been shown to positively influence outcomes by increasing patient understanding and trust.