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Oct 04, 2022
Mapping the Perioperative Claims Experience of General Surgeons
Jacqueline Ross, RN, PhD; Kim Hathaway, RN, MSN; Melissa Nelson, RN, BSN; Kathrine Soulsby, RN, BSN; Angela Jordan, RN, MHSc
About 63 percent of general surgeons have been involved in a medical malpractice suit. Understanding the most common types of complications and the factors that contribute to errors may provide insights for general surgeons about their practice.

Sep 19, 2022
Mitigating the Legal Risks of Urinary Tract Injury Following Gynecologic Surgery
Pamela Willis, BSN, JD, Senior Patient Safety Risk Manager, The Doctors Company
A recent review of gynecologic surgery claims involving urinary tract fistulas reveals the importance of expanding the scope of the informed consent conversation prior to surgery.
From The Doctor’s Advocate

Jul 28, 2023
Quick Check: Patient Dismissal Process
Our Quick Check tool can help you improve your process for dismissing patients from your practice.

Aug 30, 2022
Telephone Triage and Medical Advice Protocols
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Telephone triage requires an accurate assessment of the patient’s concerns without the benefit of a face-to-face visit.

The Doctors Company Announces 15-Year Anniversary of the Tribute Plan
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer and part of TDC Group, announced today that it has paid over $140 million in Tribute® Plan awards over the past 15 years to its members.

Mar 01, 2022
Industry and Company News
Announcements in the first quarter of 2022 include our new report that predicts changes to U.S. healthcare during the next decade and the release of three closed claims studies.
From The Doctor’s Advocate

Jun 17, 2022
Industry and Company News
Announcements during the second quarter of 2022 include the 15-year anniversary of our Tribute Plan, a member dividend, and the continuation of an exclusive endorsement by the New York County Medical Society.
From The Doctor’s Advocate

Professional Education
Patient Relations: Spotlight on Challenging Situations
The Doctors Company’s dedicated patient safety risk managers deliver a wide range of expert services and resources to our members—including personal telephone consultations to help guide members through challenging situations. A recent review of our call data shows that “patient relations” and “patient termination” consistently appear as the top reasons that members request assistance. The following strategies can help prevent challenging patient situations and provide guidance if one occurs.

External Coverage

Sep 19, 2022
Building a Culture of Safety in Healthcare, Part One: Mutual Respect
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
Mutual respect is the foundation of patient safety, risk reduction, and professional satisfaction. In the first article of a four-part series, Dr. David Feldman outlines strategies for fostering respect in healthcare.
From The Doctor’s Advocate