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Telephone Communication for Healthcare Providers: Safety Strategies
When casually or carelessly conducted, telephone communications can lead to diagnostic errors and misunderstandings that can culminate in professional malpractice claims

Jun 05, 2023
Building a Culture of Safety in Healthcare, Part Four: Just Culture
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
In the final installment of his series on safety culture, Dr. David Feldman describes how a just culture promotes both patient safety and professional satisfaction.
From The Doctor’s Advocate

Medical and Dental Record Retention
Retaining well-maintained patient records helps medical and dental professionals ensure continuity of care; protect against any future professional liability claims, licensing board complaints, and peer review inquiries; and can assist when responding to investigations by governmental compliance agencies and billing audits.

Take Action: How Clinicians Can Advocate for Medical Liability Reform
You, as clinicians, have a frontline perspective that elected officials value to educate them to make informed decisions on policy. Here are helpful tips about the process and how to approach interactions with legislators and policymakers.

Patient Safety Strategies for Gastroenterologists
Gastroenterologists can reduce potential liability with strategies that include conducting a thorough preprocedure patient evaluation and matching the facility and setting to the patient.

Medical Malpractice and Preparticipation Sports Physicals
Physicians should be aware of liability risks associated with preparticipation sports physicals.

The Tribute Plan
Unlike commercial insurance companies, which look for ways to reward shareholders, The Doctors Company is dedicated to rewarding our members. Created in 2007, the Tribute® Plan is an unrivaled financial benefit that rewards you and your fellow physicians for your loyalty and dedication to superior patient care.

Healthcare Staffing Shortages: Decrease Practice Risks
Ongoing staffing shortages negatively influence the quality and depth of many primary and support roles throughout the healthcare workforce. The scarcity of employees has also contributed to elevated levels of stress and burnout.

Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.

Aug 27, 2024
Adjusting Medications for Patients With Kidney Disease: Case Study
Melissa Nelson, RN, Senior Patient Safety Analyst, The Doctors Company
Strategies from our case examination can help practitioners ensure that patients with poor kidney function receive appropriately adjusted medication doses.
From The Doctor’s Advocate