Dec 02, 2024
Want to Retain Practitioners and Improve Patient Safety? Align Practice Culture
Healthcare systems that foster cultural alignment can better retain practitioners, control costs, and improve patient safety.
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The Doctor’s Advocate
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Handling Requests for Refunds in a Healthcare Office Practice
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.
Medical and Dental Record Retention
Retaining well-maintained patient records helps medical and dental professionals ensure continuity of care; protect against any future professional liability claims, licensing board complaints, and peer review inquiries; and can assist when responding to investigations by governmental compliance agencies and billing audits.
Physician Assistants Can Reduce Risks Through Teamwork: 5 Strategies
While delivering high-quality care, PAs can increase patient safety and mitigate liability risks by committing to teamwork. We can use structured communication tools and escalate when necessary. We can also seek and offer mentorship to foster career-long development.
Cognitive Assessments in Primary Care: Preparation and Tools May Mitigate Diagnosis Risks
As practices care for the increase in older patients and take advantage of the CMS billing rules, successfully integrating cognitive evaluations into a practice’s workflow without magnifying liability risks takes some preparation.
Medical Emergencies in the Dental Setting
We present a compelling case example and outline risk management strategies that can help practices prepare for medical emergencies.
Patient Safety Strategies for Gastroenterologists
Gastroenterologists can reduce potential liability with strategies that include conducting a thorough preprocedure patient evaluation and matching the facility and setting to the patient.
Continuing Education Insight
For healthcare professionals, keeping up with the changes and advances in your field is a lifelong challenge. The Doctors Company offers continuing education courses for providers, dentists, nurses, practice managers, advanced practice clinicians, and other staff across a broad range of subjects.
Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.