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Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Clinical Considerations)
In this video, created in partnership with Candello, experts discuss what to consider when deciding to use virtual visits, how to handle triage in virtual care, how to ensure accurate diagnoses with telehealth, strategies for providing quality patient care during a virtual visit, developing good web-side manner, and when to convert a virtual visit into an in-person visit.

Jun 18, 2024
Telehealth Visits: Strategies for Minimizing Patient Distraction
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
Patients who are distracted during telehealth visits can affect a practitioner’s ability to establish rapport and provide safe, effective treatment.
From The Doctor’s Advocate

Jul 22, 2024
Patient Safety Strategies for Oncology
Tamela Morgan, RN, MBA, Patient Safety Risk Manager II, The Doctors Company, Part of TDC Group
The strategies presented here can help oncologists keep their patients safe as they mitigate risks.

Mar 22, 2023
Remote Patient Monitoring: Considerations for Telehealth Care
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
Remote patient monitoring is advancing the safety and accuracy of telehealth by filling in some gaps and increasing the types of care that can safely be provided in the home.

Jun 22, 2022
Patient Safety in Dentistry Series
The articles in this three-part series provide strategies to help dental professionals enhance communication and documentation skills and manage adverse events in a practice setting.

Oct 04, 2022
Mapping the Perioperative Claims Experience of General Surgeons
Jacqueline Ross, RN, PhD; Kim Hathaway, RN, MSN; Melissa Nelson, RN, BSN; Kathrine Soulsby, RN, BSN; Angela Jordan, RN, MHSc
About 63 percent of general surgeons have been involved in a medical malpractice suit. Understanding the most common types of complications and the factors that contribute to errors may provide insights for general surgeons about their practice.

December 01, 2022, Healthcare Risk Management
Improve Documentation for Compliance, Med/Mal Defense
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, discusses the critical role of good documentation in enhancing continuity of care to achieve optimum clinical outcomes, improving communication between and among providers within the practice as well as independent referral sources, and better enabling patients to understand their medical status.

Jan 26, 2024
Reduce the Risk of Wrong-Site and Wrong-Tooth Dental Procedures
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
Wrong-site procedures are a common problem in dentistry. A wrong tooth extraction can be prevented with the use of proper protocols, including confirmed communication with referring dentists and documentation of verbal discussions with patients.

The Doctors Company Announces Sale of Medical Advantage Subsidiary
The Doctors Company, part of TDC Group, today announced that it has sold its Medical Advantage subsidiary to Aledade, the nation’s largest network of physician-led value-based care.

Sep 01, 2023
Medical Emergencies in the Dental Setting
We present a compelling case example and outline risk management strategies that can help practices prepare for medical emergencies.