November 14, 2025, Digital Health Association
The Doctors Company Wins Fall 2025 Digital Health Award
The Doctors Company is honored to win a Fall 2025 Digital Health Award for our report "The Future of Healthcare Survey: Facing Diminished Trust, Doctors Question Their Calling."
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August 05, 2024
Don’t Let Patient Disputes Escalate; Plan to Protect Yourself
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, contributes recommendations for managing troublesome minor patient disputes.
December 19, 2023, PSQH
Patient Safety Predictions for 2024
Robert E. White Jr., President, and Laura Kline, MBA, CPCU, Senior Vice President of Business Development, The Doctors Company, part of TDC Group, offer their predictions for what will happen in patient safety and healthcare quality in 2024.
Poor Response to Patient Concerns Contributes to Dental Claim
We offer actionable strategies that can help dental professionals enhance communication and documentation skills.
Effective Patient Communication: Strategies for Challenging Situations
Poor communication often results in poor treatment outcomes and patient dissatisfaction. Our patient safety and risk management guide provides expert strategies and guidance that can help you improve communication with patients and families.
Telephone Triage and Advice: Patient Safety Strategies
Communications involving telephone triage and advice present a significant area of liability exposure for practitioners.
Referral and Negligent Referral in a Dental Practice
We outline actionable strategies to help dental professionals keep patients safe and avoid potential liability when referring patients to specialty providers.
Lessons From Ophthalmology Malpractice Claims: Managing Patients’ Expectations With Informed Consent and Shared Decision Making
Patients may experience a variety of complications from ophthalmologic procedures. The Doctors Company examined closed ophthalmology malpractice claims to gain insights into patient safety issues and strategies to mitigate risk.
October 28, 2025, Business Insurance
Patient Care Recordkeeping Key to Cutting Nurse Med Mal Claims
Nursing professionals should carefully document patient care to avoid malpractice claims, which experts say are increasing in severity. Julie Ritzman, Senior Vice President of Patient Safety and Risk Management, provides recommendations on how nurses can manage risk.
Smartphones, Texts, and HIPAA: Strategies to Protect Patient Privacy
The very convenience that makes using smartphone technologies so inviting may also create privacy and security violations.
