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Oct 26, 2023
Documentation Can Prevent Litigation: Patient Safety Impact Story
Our Patient Safety INSIGHT Services and extensive library of resources and tools take a data-driven approach to help you reduce adverse events while increasing patient safety and satisfaction. Here is one story of how our Patient Safety/Risk Management team reduced risk in a member practice.

October 28, 2025, Business Insurance
Patient Care Recordkeeping Key to Cutting Nurse Med Mal Claims
Nursing professionals should carefully document patient care to avoid malpractice claims, which experts say are increasing in severity. Julie Ritzman, Senior Vice President of Patient Safety and Risk Management, provides recommendations on how nurses can manage risk.

Mar 07, 2025
Practice Managers: Learn to Identify Practice Exposures and Reduce Risk
As a member of the nation’s largest physician-owned medical malpractice insurer, you have access to unique, industry-leading resources and benefits. This quarter, we’re proud to feature Risk Management Fundamentals for the Practice Manager, a comprehensive program consisting of 16 on-demand lessons addressing high-risk areas for financial loss from lawsuits, regulatory noncompliance, injuries, or accidents, as well as areas known to improve patient safety and quality of care.
From The Doctor’s Advocate

Patient Safety in Dentistry: Documentation
The primary purpose of documentation is to create an orderly chronological record of the clinical decision-making process, treatment provided, and patient responses. Records that are incomplete or inaccurate may lead to inappropriate treatment and patient harm.

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