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May 01, 2024, ED Management
Communication Is Major Contributing Factor to ED Malpractice Claims
Jacqueline Ross, RN, PhD, Coding Director in the Department of Patient Safety and Risk Management at The Doctors Company, discusses emergency department (ED) malpractice claims that contain allegations that delayed diagnoses led to poor outcomes or death.

January 27, 2025, Chicago Magazine
Incidental Findings Can Lead to Malpractice Claims
If the ordering practitioner does not follow up, an incidental finding may lead to patient harm and result in a malpractice claim. The Doctors Company has completed an analysis of medical malpractice claims against our members in which an incidental finding was identified as a contributing factor.

February 05, 2024, Part B News
AI Proliferates: Coding and Chat Remain Fertile Ground, But Watch Decision-Making
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, discusses the benefits of AI in medical coding for streamlining processes, but emphasizes the necessity of human oversight to ensure accuracy and mitigate potential biases.

Mar 20, 2019
Study of Malpractice Claims Involving Children
Darrell Ranum, JD, CPHRM, Vice President, Patient Safety and Risk Management
The Doctors Company analyzed 1,215 claims filed on behalf of pediatric patients that closed from 2008 through 2017. The study is based on the claims filed against physicians in 52 specialties and subspecialties and includes an overview of the most common types of claims, expert insights into the specific elements that led to patient injury, and risk mitigation strategies.

Best Imaginable Service for Our Members
Providing superior service is more than a best practice for us, it’s at the core of who we are. And according to the exceptional rankings we’ve received across multiple categories of support in our Member Experience Survey, our members agree.

February 19, 2025, JAMA Network Open
Ambient Listening—Legal and Ethical Issues
Ambient listening, which involves using AI to record and analyze conversations between clinicians and patients, is one area of early AI adoption among healthcare professionals. I. Glenn Cohen, JD; Julie Ritzman, MBA, CPHRM; and Richard F. Cahill, JD, provide a comprehensive analysis of the legal and ethical considerations associated with the use of ambient listening technologies in healthcare settings.

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