February 19, 2025, JAMA Network Open
Ambient Listening—Legal and Ethical Issues
Ambient listening, which involves using AI to record and analyze conversations between clinicians and patients, is one area of early AI adoption among healthcare professionals. I. Glenn Cohen, JD; Julie Ritzman, MBA, CPHRM; and Richard F. Cahill, JD, provide a comprehensive analysis of the legal and ethical considerations associated with the use of ambient listening technologies in healthcare settings.
Search
May 01, 2024, ED Management
Communication Is Major Contributing Factor to ED Malpractice Claims
Jacqueline Ross, RN, PhD, Coding Director in the Department of Patient Safety and Risk Management at The Doctors Company, discusses emergency department (ED) malpractice claims that contain allegations that delayed diagnoses led to poor outcomes or death.
Jun 05, 2025
The Doctors Company Announces Acquisition of ProAssurance
The Doctors Company has entered into a definitive agreement to acquire ProAssurance, and other company news and insights.
From
The Doctor’s Advocate
Professional Education
Preventing Errors in Preoperative Clearance (Claims Corner)
Primary care providers (PCPs) routinely manage complex elderly patients with multiple comorbidities who require elective surgery. Errors can occur when providers are rushed, there is a lack of effective interoffice communication, and the patient has a low health literacy. Communication and care coordination issues are commonly noted among PCPs and consulting specialists. The Doctors Company has analyzed closed claims where PCPs have been held responsible for failures in surgical mismanagement, specifically preop clearance. This program will highlight the contributing factors identified in malpractice claims involving medical clearance and provide practice strategies for reducing liability risk.
Mar 20, 2019
Study of Malpractice Claims Involving Children
The Doctors Company analyzed 1,215 claims filed on behalf of pediatric patients that closed from 2008 through 2017. The study is based on the claims filed against physicians in 52 specialties and subspecialties and includes an overview of the most common types of claims, expert insights into the specific elements that led to patient injury, and risk mitigation strategies.
Miscommunication and Hurried Handoffs Threaten Patient Safety
Miscommunication and missed opportunities resulting from hurried handoffs can produce fatal results.
Effective Patient Communication: Strategies for Challenging Situations
Poor communication often results in poor treatment outcomes and patient dissatisfaction. Our patient safety and risk management guide provides expert strategies and guidance that can help you improve communication with patients and families.
Key Factors in a Deposition: What Healthcare Professionals Can Expect
A deposition is a discovery tool used in civil, administrative, and criminal litigation. Our expert outlines what healthcare professionals can expect if they receive a notice of a deposition.
January 27, 2025, Chicago Magazine
Incidental Findings Can Lead to Malpractice Claims
If the ordering practitioner does not follow up, an incidental finding may lead to patient harm and result in a malpractice claim. The Doctors Company has completed an analysis of medical malpractice claims against our members in which an incidental finding was identified as a contributing factor.
February 04, 2022, Medscape
Malpractice Case: Did Misplaced Test Result Lead to Death?
In this Medscape article, find two malpractice claims case studies from The Doctors Company. One case covers a misplaced test result with a pediatrician and a cardiologist, and the other involves an obstetrician and a missed opportunity to document the risk factors with a particular patient.