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October 09, 2024, Inside Medical Liability Online
MPL Case: Could Closing the Loop Have Saved This Patient’s Life?
Daniel Kent Cassavar, MD, MBA, Medical Director, The Doctors Company, and Jacqueline Ross, RN, PhD, Coding Director, The Doctors Company, analyze a medical malpractice case involving communication breakdown between providers and emphasize how teamwork and respectful communication is key to reducing liability risks and improving patient outcomes.

August 22, 2023, KevinMD
For Orthopedic Surgeons, an All-of-the-Above Approach Lowers Liability Risks
Jacqueline Ross, RN, PhD, Coding Director, and Eric E. Cleckler, MSN, RN, Patient Safety Risk Manager II, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, analyze orthopedic medical malpractice insurance claims and translate the findings into patient safety insights to help medical professionals pursue best practices for risk mitigation.

December 28, 2023, Managed Healthcare Executive
2024 Prediction from Laura Kline, MBA, CPCU
Laura Kline, MBA, CPCU, Senior Vice President, Business Development, The Doctors Company and TDC Group, offers her prediction on how advanced practice clinicians (APCs) will be critical to access care in 2024.

Video Nov 18, 2022
What to Expect from Litigation: Dr. Grollo's Perspective
Dennis Grollo, MD, a family physician, describes a malpractice case against him involving a long-time patient and allegations of using an out-of-state pharmacy. Dr. Grollo worked as a team with his attorney and The Doctors Company claims specialist to provide a strong defense with the support of medical and phone records. In the end, the jury exonerated him.

Video Sep 04, 2018
What to Expect from Litigation: Dr. Gupta's Perspective
Adverse outcomes sometimes occur even when physicians follow the standard of care and do all they can for their patients. This video, the third in a series showcasing actual claims experiences, highlights the stress and worry that accompany a medical malpractice lawsuit. Emergency medicine physician Dr. Malkeet Gupta recounts how being sued for medical malpractice affected him.

February 05, 2024, Part B News
AI Proliferates: Coding and Chat Remain Fertile Ground, But Watch Decision-Making
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, discusses the benefits of AI in medical coding for streamlining processes, but emphasizes the necessity of human oversight to ensure accuracy and mitigate potential biases.

Professional Education
Preventing Errors in Preoperative Clearance (Claims Corner)
Primary care providers (PCPs) routinely manage complex elderly patients with multiple comorbidities who require elective surgery. Errors can occur when providers are rushed, there is a lack of effective interoffice communication, and the patient has a low health literacy. Communication and care coordination issues are commonly noted among PCPs and consulting specialists. The Doctors Company has analyzed closed claims where PCPs have been held responsible for failures in surgical mismanagement, specifically preop clearance. This program will highlight the contributing factors identified in malpractice claims involving medical clearance and provide practice strategies for reducing liability risk.

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