Quick Check: Appointment Management
Using our Quick Check tool can help you improve your practice’s appointment management process.
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AI in Healthcare: Get Expert Insights
Artificial intelligence (AI) has potential to be a powerful ally for healthcare professionals in ensuring the delivery of high-quality care—while also creating potential new patient safety risks. Hear from experts nationwide on the critical issues around AI.
June 01, 2023, Chicago Medicine
Childhood Obesity: Communication Strategies for Healthcare Practitioners
This article by Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company, discusses important lessons learned and practice improvement strategies surrounding childhood obesity for pediatric healthcare practitioners.
June 01, 2024, Healthcare Risk Management
Falls Remain a Leading Safety Problem, Still Need Attention
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, provides insight on how practices should respond to and prevent patient falls.
August 04, 2023, MDLinx
Iowa Neurosurgeon Beats $27 Million Malpractice Suit
David L. Feldman, MD, MBA, FACS, Chief Medical Officer for The Doctors Company and TDC Group, discusses the correlation between patient safety and malpractice risk.
Detecting and Addressing Incidental Findings: Medical Malpractice Claims
With the use of current imaging technology, it has become more common to find abnormalities, or “incidental findings,” that are unrelated to the reason the imaging was ordered. This review of closed claims from The Doctors Company examines factors that contribute to missed incidental findings and offers strategies to improve follow-up and prevent patient harm.
How Are Companies Like Apple Enhancing Electronic Health Records?
Richard E. Anderson, MD, FACP, Chairman and CEO of TDC Group, discusses Apple's move into healthcare and how it is having an impact on electronic health records.
Dec 05, 2025
As Wearables Improve, They Can Boost Patient Engagement and Lower Risks
More and more patients are tracking their biometrics through a wearable device. Practitioners who embrace and direct this interest can reap rewards in patient engagement and safety.
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The Doctor’s Advocate
Professional Education
Failure to Diagnose Congenital Asplenia Results in Tragic Patient Outcome
(Claims Corner CME)
Referral process system failures can contribute to delayed diagnosis of serious conditions which can lead to severe consequences for patients. Problems can arise when referral is needed but is not initiated properly or timely, when the specialist does not ensure their recommendations are fully and clearly communicated back to the referring clinician, when the referring clinician does not understand or act on the specialist’s recommendations, or when the referring office fails to track their open referrals to ensure they have received all consultation reports. This program will examine a malpractice case involving all the above referral-related deficiencies, leading to a catastrophic result for the patient and significant liability for the involved clinicians. Risk management strategies will be provided for any practice to improve the referral process and to prevent similar tragedies from occurring.
Dec 09, 2024
Is Your Patient a Victim of Human Trafficking?
Although trafficking victims rarely find opportunities to interact with others, a visit to a physician or dental practice may provide an opportunity for a victim to receive help. Learn to recognize the signs of human trafficking and know what steps to take.