Professional Education
Failure to Diagnose Congenital Asplenia Results in Tragic Patient Outcome
(Claims Corner CME)
Referral process system failures can contribute to delayed diagnosis of serious conditions which can lead to severe consequences for patients. Problems can arise when referral is needed but is not initiated properly or timely, when the specialist does not ensure their recommendations are fully and clearly communicated back to the referring clinician, when the referring clinician does not understand or act on the specialist’s recommendations, or when the referring office fails to track their open referrals to ensure they have received all consultation reports. This program will examine a malpractice case involving all the above referral-related deficiencies, leading to a catastrophic result for the patient and significant liability for the involved clinicians. Risk management strategies will be provided for any practice to improve the referral process and to prevent similar tragedies from occurring.
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January 31, 2025, PSQH: The Podcast
PSQH: The Podcast Episode 122 – The Growing Role of Advanced Practice Clinicians
Laura Kline, MBA, CPCU, Senior Vice President of Business Development for The Doctors Company and TDC Group, discusses how nurse practitioners and physician assistants are taking on greater responsibility in primary care delivery. These expanded roles offer opportunities for all members of the healthcare delivery team to operate at the top of their licenses.
Professional Education
Missed Medical History Leads to Adverse Outcome (Claims Corner)
The Doctors Company has identified patient assessment issues and communication failure between providers as key contributors to malpractice claims. This dental case study describes how inadequate patient history taking and poor communication can lead to an adverse patient outcome. The lessons learned in this course are applicable to all healthcare professionals.
Emergency Care Resources
Get risk management/patient safety resources and free accredited education opportunities for clinicians providing emergency care.
Professional Education
Delayed Diagnosis of Stroke: Case Review for Advanced Practice Clinicians
In reviewing closed malpractice claims, The Doctors Company identified diagnostic failure as a reoccurring problem and one of the top three leading allegations that result in malpractice claims. This failure often leads to a delay in treatment and causes significant harm to patients. The following highlights the importance of recognizing the signs and symptoms of a stroke. Factors contributing to delay diagnosis and treatment included failure to recognize the window (“last known well time”) for tissue plasminogen activator-clot buster (tPA) failure to order a stat MRI and neurology consult, failed communication among providers regarding changes of recurring symptoms of ischemic stroke, failure to appreciate new signs and symptoms of a stroke, and poor or inconsistent documentation. The National Academy of Medicine (NAM) has identified the top three causes of serious harm from diagnostic failure. Number one is ischemic stroke.
October 31, 2022, Medical Economics
As Nurse Practitioners Gain More Practice Freedom, Advocates for Physician-Led Care Debate the Training Differences
Laura Kline, MBA, CPCU, MBA, CPCU, Senior Vice President, Business Development, The Doctors Company and TDC Group, comments on the impacts the increase in advanced practice clinicians beginning to practice independently will have to physician medical malpractice rates. TDC Group remains committed to protecting and offering services to those who provide care. As more APCs begin to practice independently, we will continue to be a guiding resource.
Video Sep 23, 2024
How Is Montage Health Using AI to Automate and Improve the Patient Referral Process?
One of the greatest challenges for healthcare professionals with the rising influence of AI in healthcare is how to safely adopt the technology and integrate it into the treatment experience. During TDC Group’s 2024 Executive Advisory Board Meeting, Meg Burke Dingae, MHSA, Chief Digital Officer, Montage Health, discusses how her team is using AI to assist in the referral process.
Dec 02, 2024
Continuing Education: Reducing Vaccine Liability Exposure for Pediatric Healthcare Professionals
Our complimentary for-credit course provides best practices for reducing vaccine-related liability exposures.
From
The Doctor’s Advocate
November 09, 2023, Medscape
Recording Residents' Patient Exams Raises Skills―And Privacy Concerns
Richard F. Cahill, Esq., Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, provides strategies for healthcare providers and clinics to avoid legal trouble surrounding patient recording.
Jun 25, 2020
Artificial Intelligence and the Future of Healthcare
This video series explores how artificial intelligence (AI) will change the future of healthcare. Eric Topol, MD, cardiologist, founder and director of The Scripps Research Translational Institute, and author of “Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again," offers unique insight on how AI can return the humanity to medicine and strengthen the patient-physician relationship.