Process Failures Lead to Patient Harm in Dentistry
We outline important strategies for documenting the clinical justification for any alternative treatment plan, obtaining informed consent, and providing follow-up care.
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The Malpractice Experience of Neurosurgeons 2014–2019: Patient Selection and Communication May Mitigate Risk of Claims (Abstract)
The Doctors Company conducted an analysis of medical malpractice claims against neurosurgeons that closed between the years of 2014 and 2019. This evaluation included 302 claims and lawsuits, and examined allegations, diagnoses, procedures, and contributing factors, as well as indemnities and expenses paid. The claims experience of neurosurgeon members of The Doctors Company was then benchmarked against a national sample of other neurosurgeons.
Oct 26, 2023
Documentation Can Prevent Litigation: Patient Safety Impact Story
Our Patient Safety INSIGHT Services and extensive library of resources and tools take a data-driven approach to help you reduce adverse events while increasing patient safety and satisfaction. Here is one story of how our Patient Safety/Risk Management team reduced risk in a member practice.
Nonadherent and Noncompliant Patients: Overcoming Barriers
Nonadherent or noncompliant patient conduct (whether intentional or inadvertent) can adversely affect clinical outcomes, undermine the practitioner-patient relationship, and disrupt the operation of practice.
October 10, 2022, ASGE
Exploring the Malpractice Claims Experience in the Ambulatory Endoscopic Units: Closed Claims, 2010-2020
The Doctors Company conducted an analysis of malpractice claims to better appreciate what motivates patients and their families to pursue claims and to gain a broader overview of system failures and processes that result in patient harm.
Informed Refusal
Documenting a patient’s refusal of test or treatment options is key to minimizing risk exposure.
The Doctors Company Awarded Great Place to Work Certification for Third Time
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer, announced today it has been Certified as a Great Place to Work for the third time. The recognition is based entirely on what current employees say about working at The Doctors Company, with 89 percent of employees saying it’s a great place to work.
Apr 30, 2024
Mislabeled Diagnostic Specimens Put Lab Team at Risk: Patient Safety Impact Story
A clinical laboratory team that provides diagnostic evaluation of specimens sent in from multiple practices noticed an increase in tissue specimens arriving mislabeled, prompting a Practice Risk INSIGHT review by The Doctors Company.
The Malpractice Experience of Orthopedic Surgeons 2011 to 2021: Patient Selection and Communication May Mitigate Risk of Claims
This study analyzed 1559 closed medical malpractice claims and suits (814 ambulatory, 745 inpatient) from the loss years of 2011 to 2021 in which orthopedic surgeons were the major responsible service.
How Is Montage Health Using AI to Automate and Improve the Patient Referral Process?
One of the greatest challenges for healthcare professionals with the rising influence of AI in healthcare is how to safely adopt the technology and integrate it into the treatment experience. During TDC Group’s 2024 Executive Advisory Board Meeting, Meg Burke Dingae, MHSA, Chief Digital Officer, Montage Health, discusses how her team is using AI to assist in the referral process.