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Nov 13, 2024
COVID-19 and Patient Safety in the Medical and Dental Office
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
As COVID-19 persists across the spectrum of healthcare, medical and dental practices must remain mindful of new variants, infection rates, vaccines, protocols, and resources.

October 10, 2022, ASGE
Exploring the Malpractice Claims Experience in the Ambulatory Endoscopic Units: Closed Claims, 2010-2020
The Doctors Company conducted an analysis of malpractice claims to better appreciate what motivates patients and their families to pursue claims and to gain a broader overview of system failures and processes that result in patient harm.

Apr 11, 2023
Disclosure Resources
Practitioners can use these guidelines to help mitigate liability risks when disclosing adverse events and complications.

Communication Resources
Get risk management/patient safety resources and free accredited education on issues surrounding patient-clinician communication.

Sep 01, 2024
Patient Billing Challenges: Frequently Asked Questions
Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, Part of TDC Group
We offer strategies to address common questions about patient billing concerns.

Apr 30, 2024
Mislabeled Diagnostic Specimens Put Lab Team at Risk: Patient Safety Impact Story
A clinical laboratory team that provides diagnostic evaluation of specimens sent in from multiple practices noticed an increase in tissue specimens arriving mislabeled, prompting a Practice Risk INSIGHT review by The Doctors Company.

Jun 05, 2023
Cultural Diversity in Healthcare: Strategies for Culturally Appropriate Patient Care
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
A practitioner’s ability to understand and interact effectively with people from other cultures is critically important to helping to achieve health equity for all patients.

Video Sep 23, 2024
How Is Montage Health Using AI to Automate and Improve the Patient Referral Process?
One of the greatest challenges for healthcare professionals with the rising influence of AI in healthcare is how to safely adopt the technology and integrate it into the treatment experience. During TDC Group’s 2024 Executive Advisory Board Meeting, Meg Burke Dingae, MHSA, Chief Digital Officer, Montage Health, discusses how her team is using AI to assist in the referral process.

Jan 18, 2023
Healthcare Staffing Shortages: Decrease Practice Risks
Richard F. Cahill, JD, Vice President and Associate General Counsel, and Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company
Ongoing staffing shortages negatively influence the quality and depth of many primary and support roles throughout the healthcare workforce. The scarcity of employees has also contributed to elevated levels of stress and burnout.

The Doctors Company Awarded Great Place to Work Certification for Third Time
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer, announced today it has been Certified as a Great Place to Work for the third time. The recognition is based entirely on what current employees say about working at The Doctors Company, with 89 percent of employees saying it’s a great place to work.