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Jun 11, 2025
Dental Closed Claims Study: Leveraging Data to Enhance Clinical Judgment and Patient Safety
Jacqueline Ross, PhD, RN, Coding Director; Robin Wessels, MBA, RN, CPHRM, Vice President, Patient Safety and Risk Management; and Nichole M. Pieters, MS, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company
In the world of dentistry, where many clinicians operate independently, the true incidence of adverse events can be obscured. By systematically analyzing a group of closed malpractice claims, researchers can identify significant trends and underlying risk factors that may otherwise go unnoticed. This study draws on the distinctive dataset provided by The Doctors Company to conduct a comprehensive review of dental malpractice claims, offering evidence-based insights to support targeted improvements in patient safety and clinical outcomes.

OB Patient Safety Credit Program
We are proud to offer the OB Patient Safety Credit Program, our voluntary program that is open to all qualifying member obstetricians, family practitioners providing obstetrical care, and certified nurse midwives (CNMs) who are actively involved in deliveries.

Neurosurgery Resources
Get risk management/patient safety resources and free accredited education opportunities for neurosurgeons.

Pathology Resources
Get risk management/patient safety resources and free accredited education opportunities for pathologists.

Internal Medicine Resources
Get risk management/patient safety resources and free accredited education opportunities for internal medicine clinicians.

Professional Education
Test Tracking and Referrals: Strategies for Advanced Practice Clinicians
Tracking of tests and consults is critically important in preventing diagnostic errors and preventing patient harm. The risk factors triggering an alleged malpractice claim were primarily related to the breakdown in clinical systems for test result management. Failures of systems often prevent providers from making timely and accurate diagnoses. Testing failures included test performance issues, misinterpretation of studies, receipt, and transmittal problems. Follow-up failures included lack of physician follow-up with the patient, referral management, inadequate provider to provider communication and patient noncompliance. 0.75 credits

Jan 12, 2024
Interoperable Telehealth: Patient Safety Considerations
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
As efforts to connect patients and providers through telehealth continue, new delivery challenges have become apparent.

Apr 18, 2025
Telehealth Clinical Documentation Strategies
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
The practice of telehealth creates additional and specific documentation requirements.

December 20, 2024, PSQH
Patient Safety Predictions for 2025, Part 2
Laura Kline, MBA, CPCU, Senior Vice President, Business Development, The Doctors Company and TDC Group, discusses how collaboration between physicians and advanced practice clinicians can lay the foundation for continuity of care, delivering significant benefits for patients and providers.

Nov 15, 2024
Defensible Medical and Dental Records
Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, Part of TDC Group
Patient records, which serve a critical function in healthcare delivery and routine clinical operations, can provide key evidence in the event of a professional liability action.