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Jun 11, 2025
Dental Closed Claims Study: Leveraging Data to Enhance Clinical Judgment and Patient Safety
Jacqueline Ross, PhD, RN, Coding Director; Robin Wessels, MBA, RN, CPHRM, Vice President, Patient Safety and Risk Management; and Nichole M. Pieters, MS, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company
In the world of dentistry, where many clinicians operate independently, the true incidence of adverse events can be obscured. By systematically analyzing a group of closed malpractice claims, researchers can identify significant trends and underlying risk factors that may otherwise go unnoticed. This study draws on the distinctive dataset provided by The Doctors Company to conduct a comprehensive review of dental malpractice claims, offering evidence-based insights to support targeted improvements in patient safety and clinical outcomes.

April 03, 2025, Cardiology Magazine
Critical Insights: Lessons From Delayed Diagnosis, Treatment in the ED
John P. Erwin III, MD, MBA, MACC, Chair, Department of Internal Medicine, Prisma Health Upstate; Clinical Professor, School of Medicine Greenville, University of South Carolina; and Debra A. Davidson, MJ, CPHRM, CPPS, Senior Patient Safety Risk Manager, The Doctors Company, part of TDC Group, review how care and treatment delays contribute to poor patient outcomes and medical malpractice litigation.

October 01, 2023, Inside Medical Liability Online
MPL Case: Could Stronger Team Communication Have Prevented this Spinal Injury?
Jacqueline Ross, RN, PhD, Coding Director, The Doctors Company, part of TDC Group, translates the findings from orthopedic medical malpractice insurance claims into patient safety insights to help medical professionals pursue best practices for patient safety.

January 30, 2023, Healthcare Business Today
Why Medical Clearance Is Really a Preoperative Evaluation
Debra Davidson, MJ, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company, and David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group, Senior Vice President, Healthcare Risk Advisors, discuss how the goals of the preoperative evaluation are to determine the patient's level of risk and to identify opportunities to mitigate it.

Professional Education
Test Tracking and Referrals: Strategies for Advanced Practice Clinicians
Tracking of tests and consults is critically important in preventing diagnostic errors and preventing patient harm. The risk factors triggering an alleged malpractice claim were primarily related to the breakdown in clinical systems for test result management. Failures of systems often prevent providers from making timely and accurate diagnoses. Testing failures included test performance issues, misinterpretation of studies, receipt, and transmittal problems. Follow-up failures included lack of physician follow-up with the patient, referral management, inadequate provider to provider communication and patient noncompliance. 0.75 credits

March 01, 2024, Healthcare Risk Management
AI Creates Liability Risks for Healthcare Organizations
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, discusses how artificial intelligence (AI) is becoming more common in healthcare, and while it offers substantial benefits, there are serious risks to consider.

Nov 15, 2024
Defensible Medical and Dental Records
Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, Part of TDC Group
Patient records, which serve a critical function in healthcare delivery and routine clinical operations, can provide key evidence in the event of a professional liability action.

Oct 24, 2022
Why Medical Clearance Is Really a Preoperative Evaluation
Debra Davidson, MJ, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company, and David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
The goals of the preoperative evaluation are to determine the patient's level of risk and to identify opportunities to mitigate it.

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