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Mike Tungate
Mike Tungate is president of The Doctors Agency of Michigan.

Dec 01, 2022
Continuing Education: Reducing the Risk of a Malpractice Claim
Our complimentary on-demand program helps physicians, dental professionals, and advanced practice clinicians improve patient safety by implementing a root cause analysis process.
From The Doctor’s Advocate

Dec 05, 2023
Set Expectations for New Patients With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Consider developing a plan to preemptively manage challenging patient behaviors when they are first identified.

Sep 01, 2023
Failure to Diagnose and Refer Results in Court and Dental Board Action
This case explores the issues surrounding a misdiagnosis claim and outlines steps to help dental professionals avoid these types of allegations.

Aug 27, 2024
Patient Safety Impact Story: Mislabeled Diagnostic Specimens Put Lab Team at Risk
We share an example of how our experts partnered with a member practice to mitigate risk.
From The Doctor’s Advocate

Apr 08, 2024
Minor Consent: Challenges for Pediatric Dentistry
Richard F. Cahill, JD, Vice President and Associate General Counsel, and Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company, Part of TDC Group
Identifying a minor patient’s legal guardianship and parental rights prior to initial treatment can help dental practitioners reduce risk.

Professional Education
Medication Management: Strategies for Advanced Practice Clinicians
Medication management is by far the area providers can make the most impact within the professional practice arena. Data from closed claims shows that medication management is a risky area, most importantly the monitoring of medications. Monitoring and management begin when the patient receives the medication until the patient is no longer on the medication. An effective medication management process is essential for safe patient care. Having current patient medication information will assist with subsequent prescribing and a plan of care.

Mar 13, 2024
Manage Patient Distraction During Telehealth Visits
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
Distracted patient behaviors during telehealth visits can affect the practitioner’s ability to establish rapport and provide safe, effective patient care.

Certified Nurse-Midwife and Certified Midwife Resources
Get risk management/patient safety resources and free accredited education opportunities tailored for certified nurse-midwives and certified midwives.

Sep 01, 2023
Management of Treatment Complications in Dentistry
When treatment complications occur, it is often how the situation is handled that determines the outcome for both the patient and the healthcare provider. These strategies can help dental professionals enhance safety and mitigate risk.