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Oct 09, 2024
Telephone Triage and Advice: Patient Safety Strategies
Debra Kane Hill, MBA, RN, CPHRM, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, Part of TDC Group
Communications involving telephone triage and advice present a significant area of liability exposure for practitioners.

October 09, 2024, Inside Medical Liability Online
MPL Case: Could Closing the Loop Have Saved This Patient’s Life?
Daniel Kent Cassavar, MD, MBA, Medical Director, The Doctors Company, and Jacqueline Ross, RN, PhD, Coding Director, The Doctors Company, analyze a medical malpractice case involving communication breakdown between providers and emphasize how teamwork and respectful communication is key to reducing liability risks and improving patient outcomes.

Nov 13, 2024
COVID-19 and Patient Safety in the Medical and Dental Office
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
As COVID-19 persists across the spectrum of healthcare, medical and dental practices must remain mindful of new variants, infection rates, vaccines, protocols, and resources.

Nov 27, 2023
New Artificial Intelligence Insights and Resources
Although artificial intelligence has the potential to be a powerful ally for healthcare professionals, it can also create new patient safety risks.
From The Doctor’s Advocate

Jun 12, 2018
Digital Medicine and the Future of Healthcare
The digitization of medicine is transforming the entire healthcare system—new technologies like mobile apps and wearables bring both benefits and risks, patient access to healthcare is evolving, EHRs have created new patient safety risks, and artificial intelligence is evolving to play a role in future patient care.

Professional Education
The Advanced Practice Clinician–Patient Relationship: When Does it Begin and When Does it End?
This enduring program will assist the participant in understanding the principles which form the establishment of an advanced practice clinician (APC)–patient relationship, as well as the concerns which may result in the need for the APC to consider terminating the APC-patient relationship. Additionally, the concepts of providing patient-centered care will be presented for the learner’s consideration.

Jun 13, 2023
Patient Safety Tips for Obstetrics and Gynecology
Pamela Willis, BSN, JD, Senior Patient Safety Risk Manager, The Doctors Company
These strategies can help you keep your patients safe and reduce potential liability. The tips highlighted here include tracking test results, documenting prenatal records, discussing birth plans, and managing noncompliant patients.

Jul 28, 2023
Quick Check: Patient Dismissal Process
Our Quick Check tool can help you improve your process for dismissing patients from your practice.

Dec 01, 2022
Continuing Education: Reducing the Risk of a Malpractice Claim
Our complimentary on-demand program helps physicians, dental professionals, and advanced practice clinicians improve patient safety by implementing a root cause analysis process.
From The Doctor’s Advocate

Video Nov 15, 2023
Shoulder Dystocia: Physician-Patient Disclosure
The purpose of this video is to assist physicians in enhancing their communication skills when disclosing a shoulder dystocia injury to patients and family members. This type of injury to the infant may unfortunately occur, despite the best of care. However, effective physician-patient communication is an integral part of clinical practice and has shown to positively influence outcomes by increasing patient understanding and trust.