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Sep 05, 2025
Strong Working Relationships With Patients Protect Healthcare Practitioners
Daniel Kent Cassavar, MD, MBA, FACC, Medical Director, The Doctors Company and TDC Group
It’s a mistake to value technical expertise at the expense of rapport with the patient. Patient-centered communication weaves a safety net under clinicians if events take an unexpected turn.
From The Doctor’s Advocate

Video Mar 13, 2024
Choose a Doctor-Owned Medical Malpractice Insurer
Choosing a medical malpractice insurer involves more than just reviewing the cost of premiums—physicians must consider which insurer has their best interests at heart. Consolidation in the industry has led to shareholder-owned companies acquiring doctor-owned companies and vice-versa. When an acquisition brings a doctor-owned company into the hands of shareholders, physicians have a prime opportunity to ask: Is this the type of insurer I want protecting my reputation?

December 19, 2023, PSQH
Patient Safety Predictions for 2024
Robert E. White Jr., President, and Laura Kline, MBA, CPCU, Senior Vice President of Business Development, The Doctors Company, part of TDC Group, offer their predictions for what will happen in patient safety and healthcare quality in 2024.

Mar 07, 2023
Building a Culture of Safety in Healthcare, Part Three: Human Factors Engineering
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
In the third installment of his four-part series on safety culture, Dr. David Feldman discusses the benefits of human factors engineering.
From The Doctor’s Advocate

Prepare for Medicare RAC Audits
RAC audits can be triggered by innocent documentation errors. These strategies can help you assess your risk for coding and billing errors and establish compliance and practice standards.

Refusal to Treat Vaccine-Hesitant Patients
We offer expert strategies to help practitioners address patients who refuse or delay vaccines.

July 14, 2025, Part B News
Written Protocol for Inappropriate Behavior, However Mild, Can Help
It’s important for a medical practice to have a written policy for dealing with challenging patient situations in order to train and direct staff.

Responding to Requests for Dental Records
This risk management discussion can help dental professionals avoid complaints, investigations, and sanctions when they respond to dental record requests.

Sep 05, 2025
Preventing Errors in Preoperative Clearance
Take this course to learn potential communication deficits in clinician-patient communication and how to incorporate an effective communication tool to reduce the risk of patient harm.
From The Doctor’s Advocate

Nov 17, 2022
Telemedicine Challenges Post-Roe
Telemedicine offers the potential both to bridge geographic gaps and to increase access to in-clinic appointments for pregnant patients. However, varying state laws and patient disparities continue to provide challenges for physicians.