Search

Jun 22, 2022
Patient Safety in Dentistry: Communication
Sue Boisvert, BSN, MHSA, DFASHRM, Senior Patient Safety Risk Manager, The Doctors Company
Effective communication improves teamwork and creates a safer environment for patients. It can also enhance patient engagement and satisfaction and reduce the risk of professional liability claims, even if an adverse event occurs.

Jun 11, 2025
Litigation Prevention for Healthcare Practitioners: Have You Checked These 7 Boxes?
Paul Nagle, CPCU, CLU, ARM, CPHRM, Vice President of Patient Safety and Risk Management for Region II, and Julie Ritzman, MBA, CPHRM, Vice President of Patient Safety and Risk Management for Region I, The Doctors Company
Each day, healthcare practitioners weave together patient safety measures and other steps to mitigate practice liability. Our experts advise clinicians to reexamine seven areas of risk mitigation, including documentation, informed consent, incidental findings, communication, and artificial intelligence.

February 19, 2025, JAMA Network Open
Ambient Listening—Legal and Ethical Issues
Ambient listening, which involves using AI to record and analyze conversations between clinicians and patients, is one area of early AI adoption among healthcare professionals. I. Glenn Cohen, JD; Julie Ritzman, MBA, CPHRM; and Richard F. Cahill, JD, provide a comprehensive analysis of the legal and ethical considerations associated with the use of ambient listening technologies in healthcare settings.

January 23, 2023, Business Insurance
Social Inflation Increases Med Mal Losses: Study
This article features data from The Doctors Company's study “Medical Malpractice Claims-Made Social Inflation and Loss Development Report.”

April 01, 2022, Medical Economics
The Impact of Large Jury Awards
Robert E. White, Jr., Chief Operating Officer of The Doctors Company and TDC Group, describes how large malpractice awards affect claims in similar cases.

Oct 04, 2024
Detecting and Addressing Incidental Findings: Medical Malpractice Claims
Jacqueline Ross, RN, PhD, Coding Director, and Angela Jordan, RN, MHSc, Patient Safety Analyst, Department of Patient Safety and Risk Management, The Doctors Company, Part of TDC Group
With the use of current imaging technology, it has become more common to find abnormalities, or “incidental findings,” that are unrelated to the reason the imaging was ordered. This review of closed claims from The Doctors Company examines factors that contribute to missed incidental findings and offers strategies to improve follow-up and prevent patient harm.

April 29, 2024, Part B News
‘Administrative’ Fees for Patient Messages? Not if It’s About Treatment
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of documented policies and procedures surrounding non-medical services, like text communication, practices might charge for.

Nov 12, 2019
Closing or Relocating a Healthcare Practice
Physician practices close for many reasons, including physician illness or death or a decision to sell, practice solo, join another group, relocate, or retire. These patient safety and risk management tips can help make the transition easier.

Aug 05, 2024
Terminating Patient Relationships
Julie Brightwell, JD, RN, Director, Healthcare Systems Patient Safety, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, Part of TDC Group
If it becomes necessary to end a patient relationship, it is critical to end the relationship in a manner that will not lead to claims of discrimination or abandonment, litigation for alleged professional negligence, or complaints to administrative agencies.

Professional Education
Urinary Tract Injury Following Gynecologic Surgery: Mitigating Risks (The Doctor's Advocate CME)
A recent review of gynecologic surgery claims involving urinary tract fistulas reveals the importance of expanding the scope of the informed consent conversation prior to surgery.