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Reduce Patient Safety Risks With Vaccinations
Take time to assess the vaccine administration protocols in your practice.

Professional Education
Risk Management 101 for Healthcare Professionals: Malpractice, Patient Relations, and Documentation
This is an introductory level course about basic risk management for practicing clinicians focusing on malpractice, patient communication, and documentation. Healthcare professionals new to practice and more experienced will learn the legal elements of a malpractice claim that must be proven for a plaintiff to prevail. We share communication strategies to enhance patient understanding, compliance, and satisfaction while reducing the risk of abandonment when ending patient relationships. We address the importance of documentation, share open notes strategies for success, and strategies to demonstrate quality of care and reduce risk. Documentation examples are provided, as are tips for electronic health record (EHR) and telehealth documentation.

Podiatry: Lessons from Malpractice Claims
We analyzed 162 podiatric claims to identify top allegations and factors contributing to patient injury.

INSIGHT Programs
Our Patient Safety INSIGHT Services take a data-driven, collaborative approach to help you reduce adverse events while increasing patient safety and satisfaction.

Jun 18, 2024
New and Improved Learning Platform for Industry-Leading Accredited Education
The Doctors Company has launched a new and improved learning platform for our industry-leading accredited education for physicians, dentists, and nurses.
From The Doctor’s Advocate

Handling Requests for Refunds in a Healthcare Office Practice
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.

Mar 04, 2024
Proactively Manage Patient Expectations With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Protect your practice with a plan to proactively manage challenging patient behaviors.
From The Doctor’s Advocate

Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.

Medication Management Resources
Get risk management/patient safety resources and free accredited education on medication management.

Burnout Resources
Get expert insights, risk management/patient safety resources, and free accredited education on top issues surrounding clinician burnout.