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Nonadherent and Noncompliant Patients: Overcoming Barriers
Nonadherent or noncompliant patient conduct (whether intentional or inadvertent) can adversely affect clinical outcomes, undermine the practitioner-patient relationship, and disrupt the operation of practice.

Anesthesia Care: Strategies for Preventing Dental Injuries
Being aware of the causes of tooth damage related to surgical intubation can help anesthesia clinicians avoid future problems.

Mar 04, 2024
Proactively Manage Patient Expectations With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Protect your practice with a plan to proactively manage challenging patient behaviors.
From The Doctor’s Advocate

Handling Requests for Refunds in a Healthcare Office Practice
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.

Practitioner Refusal to Treat Vaccine-Hesitant Patients in the Office Setting
We offer expert strategies to help practitioners address patients who refuse or delay vaccines.

Sep 01, 2023
Dental Case Studies
The case studies presented here provide insights into closed claim scenarios that can help dental professionals enhance their practices as they mitigate risks.

Quick Check: Informed Consent Process
Using our Quick Check tool can help you improve your informed consent process and documentation.

Practice Risk Insight
Our Practice Risk INSIGHT can identify potential risks in the most critical aspects of your practice. It has been customized for various specialties to reflect your practice environment.

Mar 07, 2025
Practice Managers: Learn to Identify Practice Exposures and Reduce Risk
As a member of the nation’s largest physician-owned medical malpractice insurer, you have access to unique, industry-leading resources and benefits. This quarter, we’re proud to feature Risk Management Fundamentals for the Practice Manager, a comprehensive program consisting of 16 on-demand lessons addressing high-risk areas for financial loss from lawsuits, regulatory noncompliance, injuries, or accidents, as well as areas known to improve patient safety and quality of care.
From The Doctor’s Advocate

The Tribute Plan Frequently Asked Questions
The Tribute Plan is a breakthrough financial benefit that rewards eligible members for their loyalty to The Doctors Company and for their commitment to superior patient care.