Medical Emergencies in the Dental Setting
We present a compelling case example and outline risk management strategies that can help practices prepare for medical emergencies.
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Handling Requests for Refunds in a Healthcare Office Practice
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.
The Tribute Plan Frequently Asked Questions
The Tribute Plan is a breakthrough financial benefit that rewards eligible members for their loyalty to The Doctors Company and for their commitment to superior patient care.
Learning From Medical Oncology Malpractice Claims
Cancer remains a leading cause of death in the U.S., with certain types of cancer increasing despite overall declines in mortality. By reviewing closed malpractice claims involving the medical oncology specialty, our study aims to gain insights into factors affecting cancer care and treatment.
Mar 07, 2025
Practice Managers: Learn to Identify Practice Exposures and Reduce Risk
As a member of the nation’s largest physician-owned medical malpractice insurer, you have access to unique, industry-leading resources and benefits. This quarter, we’re proud to feature Risk Management Fundamentals for the Practice Manager, a comprehensive program consisting of 16 on-demand lessons addressing high-risk areas for financial loss from lawsuits, regulatory noncompliance, injuries, or accidents, as well as areas known to improve patient safety and quality of care.
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The Doctor’s Advocate
Before COVID-19, Outlier Medical Malpractice Verdicts Were Rising—What’s Next?
Severity—the average cost of a medical malpractice claim—continues its relentless increase. Though severity has been rising since at least the 1970s, in recent years we have seen a sharp increase in outlier verdicts, which exceed common policy limits and often set records for their venues. Before the pandemic, nearly all states had seen these extraordinarily large awards, but whether the pace of these awards will be affected by the pandemic is unknown. Some U.S. states have adopted limited liability protections for physicians during COVID-19, but those protections may be tested in the courts.
Practice Risk Insight
Our Practice Risk INSIGHT can identify potential risks in the most critical aspects of your practice. It has been customized for various specialties to reflect your practice environment.
Unethical Treatment Leads to Lawsuit and Dental Board Action
Our analysis and risk management discussion of a case involving allegations of unethical treatment includes strategies to help dental professionals avoid becoming the focus of an investigation or claim.
Laboratory and Diagnostic Test Tracking in Ambulatory Practice
Managing patient test results in ambulatory practices can pose a significant challenge. Establishing a standardized workflow to track results is a successful strategy for avoiding missed or delayed diagnosis that can lead to patient injury.
February 24, 2024, Risk Management and Healthcare Policy
Analysis of Closed Claims Among All Medical Specialties: Importance of Communication and Other Non-Clinical Contributing Factors
Evaluation of contributing factors associated with medical malpractice claims provides important information to optimize the patient–provider relationship. This review of closed claims from The Doctors Company highlights common factors contributing to lawsuits and strategies to avoid them, with a particular focus on communication.