Professional Education
Missed Medical History Leads to Adverse Outcome (Claims Corner)
The Doctors Company has identified patient assessment issues and communication failure between providers as key contributors to malpractice claims. This dental case study describes how inadequate patient history taking and poor communication can lead to an adverse patient outcome. The lessons learned in this course are applicable to all healthcare professionals.
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Medical and Dental Records Guide
Our comprehensive guide offers actionable strategies to help you safeguard and manage patient records.
Video Nov 15, 2023
Shoulder Dystocia: Physician-Patient Disclosure
The purpose of this video is to assist physicians in enhancing their communication skills when disclosing a shoulder dystocia injury to patients and family members. This type of injury to the infant may unfortunately occur, despite the best of care. However, effective physician-patient communication is an integral part of clinical practice and has shown to positively influence outcomes by increasing patient understanding and trust.
Jun 18, 2024
Telehealth Visits: Strategies for Minimizing Patient Distraction
Patients who are distracted during telehealth visits can affect a practitioner’s ability to establish rapport and provide safe, effective treatment.
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The Doctor’s Advocate
Reduce Patient Safety Risks With Vaccinations
Take time to assess the vaccine administration protocols in your practice.
INSIGHT Programs
Our Patient Safety INSIGHT Services take a data-driven, collaborative approach to help you reduce adverse events while increasing patient safety and satisfaction.
November 28, 2023, Crico
Higher Malpractice Risk with Advanced Practice Providers? Data Say Not Really
Does the increased prevalence of non-physician patient care mean an increased risk to patient safety?
Professional Education
Risk Management 101 for Healthcare Professionals: Malpractice, Patient Relations, and Documentation
This is an introductory level course about basic risk management for practicing clinicians focusing on malpractice, patient communication, and documentation. Healthcare professionals new to practice and more experienced will learn the legal elements of a malpractice claim that must be proven for a plaintiff to prevail. We share communication strategies to enhance patient understanding, compliance, and satisfaction while reducing the risk of abandonment when ending patient relationships. We address the importance of documentation, share open notes strategies for success, and strategies to demonstrate quality of care and reduce risk. Documentation examples are provided, as are tips for electronic health record (EHR) and telehealth documentation.
Ophthalmology
Get risk management/patient safety resources and free accredited education opportunities for ophthalmologists.
Physician Assistant/Associate Resources
Get risk management/patient safety resources and free accredited education opportunities tailored for physician assistants/associates.
