New York Conference Addresses Pros and Cons of Healthcare Technology
The promise and potential risks of machine learning and other technology will be examined by experts at the 29th Healthcare Risk Management / Patient Safety Conference on Wednesday, March 11, at the New York Marriott Marquis.

The Doctors Company Achieves ANCC Accreditation for Nursing Continuing Professional Development
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer and part of TDC Group, was granted accreditation for nursing continuing professional development (NCPD) from the American Nurses Credentialing Center (ANCC).

Nov 19, 2021
Patient Safety Strategies for Oncology
Lisa M. McCorkle, MSN, MBA, Senior Patient Safety Risk Manager, The Doctors Company
Cancer care is complex and, at times, hazardous work that requires careful attention to maintain safety for both patients and providers. The strategies presented here are essential to enhancing safety and mitigating risk.

Video Jun 25, 2021

The Importance of Telehealth Documentation
Sue Boisvert, Patient Safety Risk Manager for The Doctors Company, discusses the importance of telehealth documentation, location, and informed consent.

Patient Communication Insight
The Patient Communication INSIGHT (PCI) program is a voluntary, structured, hands-on initiative that focuses on improving communication and engagement between providers, patients, and their families in ambulatory care settings.

Jun 05, 2023
Cultural Diversity in Healthcare: Strategies for Culturally Appropriate Patient Care
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
A practitioner’s ability to understand and interact effectively with people from other cultures is critically important to helping to achieve health equity for all patients.

Professional Education
Own It
11/14/2023, Anaheim, CA
This interactive “real world” session focuses on the service techniques and language used every day by Medical Group Professionals. It was developed with the Hoag Medical Group, Mission Heritage Medical Group, and includes the voice of our staff and patient community. Through your participation, we will examine our self-motivation and what inspires each of us to care and educate our patients. The session will also explore the future of how our medical group will excel in our quest to be leaders in “population health” and to create a higher quality of life for our patients. The working sessions will include simple, effective and professional communication methods that can help the patient receive the best care possible, clarify what is being done to provide for their wellbeing, and explain how we educate them to be active in managing their health.

Aug 26, 2022
Dispensing Sample Medications: Risk Management Strategies
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company
If not carefully managed, sample medications can create issues that place patients and the practice at risk.