Jan 26, 2024
Reduce the Risk of Wrong-Site and Wrong-Tooth Dental Procedures
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
Wrong-site procedures are a common problem in dentistry. A wrong tooth extraction can be prevented with the use of proper protocols, including confirmed communication with referring dentists and documentation of verbal discussions with patients.

Jan 20, 2021
Implicit Bias Against Obesity: An Opportunity to Improve Patient Safety
Jacqueline Ross, PhD, Coding Director, Department of Patient Safety and Risk Management, The Doctors Company
Many patients with obesity delay seeking medical care because of previous negative experiences with healthcare providers.

Video Jun 25, 2021

The Importance of Telehealth Documentation
Sue Boisvert, Patient Safety Risk Manager for The Doctors Company, discusses the importance of telehealth documentation, location, and informed consent.

Jul 21, 2021
Medical and Dental Record Retention
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Having access to well-maintained patient records helps medical and dental professionals ensure continuity of care. It can also protect them against any future professional liability claims, licensing board complaints, and peer review inquiries.

Mar 01, 2022
Clinician Burnout: From a Crisis to a Movement
Christine K. Cassel, MD, MACP, Professor of Medicine and Senior Advisor for Strategy and Policy, University of California, San Francisco, School of Medicine
The pandemic has intensified a burnout-fueled exodus from healthcare. Dr. Christine K. Cassel provides insights into the national movement to address clinician burnout.
From The Doctor’s Advocate

The Doctors Company Announces Sale of Medical Advantage Subsidiary
The Doctors Company, part of TDC Group, today announced that it has sold its Medical Advantage subsidiary to Aledade, the nation’s largest network of physician-led value-based care.

Oct 04, 2022
Mapping the Perioperative Claims Experience of General Surgeons
Jacqueline Ross, RN, PhD; Kim Hathaway, RN, MSN; Melissa Nelson, RN, BSN; Kathrine Soulsby, RN, BSN; Angela Jordan, RN, MHSc
About 63 percent of general surgeons have been involved in a medical malpractice suit. Understanding the most common types of complications and the factors that contribute to errors may provide insights for general surgeons about their practice.

Aug 26, 2022
Dispensing Sample Medications: Risk Management Strategies
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company
If not carefully managed, sample medications can create issues that place patients and the practice at risk.

Feb 01, 2023
The Doctors Company’s Commitment to Addressing Clinician Burnout
We are committed to helping reverse the trends associated with clinician burnout by sharing information and tools that address some of the known causes.