Culturally Appropriate Care Strategies
A practitioner’s ability to understand and interact effectively with people from other cultures is critically important to helping to achieve health equity for all patients.
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November 01, 2023, Healthcare Risk Management
How to Identify and Defend Against Malicious Lawsuits
Richard F. Cahill, Esq., Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses common concerns healthcare professionals have when it comes to disgruntled patients and malicious lawsuits.
Manage Patient Distraction During Telehealth Visits
Distracted patient behaviors during telehealth visits can affect the practitioner’s ability to establish rapport and provide safe, effective patient care.
Using Artificial Intelligence to Improve Radiology Workflow
Although artificial intelligence has the potential to enhance workflow improvements in radiology, its applications may also have downstream consequences that are not yet fully realized.
12% of Physicians Recommend Medicine
A new physician survey reveals a Net Promoter Score (NPS) of -52 for professional satisfaction, with only 12 percent of physicians recommending medicine as a career to others. The top reason: 64 percent of physicians named misinformation on social media as the most challenging part of practicing medicine.
Detecting and Addressing Incidental Findings
With the use of current imaging technology, it has become more common to find abnormalities, or “incidental findings,” that are unrelated to the reason the imaging was ordered. This review of closed claims from The Doctors Company examines factors that contribute to missed incidental findings and offers strategies to improve follow-up and prevent patient harm.
Litigation Prevention for Healthcare Practitioners
Each day, healthcare practitioners weave together patient safety measures and other steps to mitigate practice liability. Our experts advise clinicians to reexamine seven areas of risk mitigation, including documentation, informed consent, incidental findings, communication, and artificial intelligence.
Unethical Treatment Leads to Lawsuit and Dental Board Action
Our analysis and risk management discussion of a case involving allegations of unethical treatment includes strategies to help dental professionals avoid becoming the focus of an investigation or claim.
Health Workforce Well-Being
On the 1st anniversary of the National Plan for Health Workforce Well-Being, The Doctors Company reinforces its commitment to health workforce well-being as a founding member of the Change Maker campaign of the National Academy of Medicine (NAM). The national plan provides a roadmap for collective action to address the health worker burnout crisis, strengthen workplace well-being, and restore the nation’s health.
Close the Loop on Test Results
Confirming a colleague’s receipt and understanding of serious findings is part of patient safety. Further, closed-loop communication expresses mutual respect, which contributes to professional satisfaction.