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Practice Safety Culture INSIGHT Program
The Practice Safety Culture INSIGHT is a confidential survey that assesses whether daily office routines, management practices, policies, procedures, and communication styles promote patient safety or undermine it. It can be completed online in less than 30 minutes by leadership, clinicians, and supporting staff. The survey measures a range of factors that contribute to a culture of patient safety.

Cognitive Assessments in Primary Care
As practices care for the increase in older patients and take advantage of the CMS billing rules, successfully integrating cognitive evaluations into a practice’s workflow without magnifying liability risks takes some preparation.

Primary Care, AI, and Employer Activism: The Future of Care Delivery
In today’s healthcare environment, patients are often confused and frustrated, encountering unclear benefits, lack of trust, poor access, and high costs. But structural changes driven by employers, new technology, and rising patient expectations may be the key to reshaping the future of healthcare access.

Healthcare Staffing Shortages: Decrease Practice Risks
Ongoing staffing shortages negatively influence the quality and depth of many primary and support roles throughout the healthcare workforce. The scarcity of employees has also contributed to elevated levels of stress and burnout.

Detecting and Addressing Incidental Findings
With the use of current imaging technology, it has become more common to find abnormalities, or “incidental findings,” that are unrelated to the reason the imaging was ordered. This review of closed claims from The Doctors Company examines factors that contribute to missed incidental findings and offers strategies to improve follow-up and prevent patient harm.

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