Medical and Dental Record Retention
Retaining well-maintained patient records helps medical and dental professionals ensure continuity of care; protect against any future professional liability claims, licensing board complaints, and peer review inquiries; and can assist when responding to investigations by governmental compliance agencies and billing audits.
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Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.
Primary Care, AI, and Employer Activism: The Future of Care Delivery
In today’s healthcare environment, patients are often confused and frustrated, encountering unclear benefits, lack of trust, poor access, and high costs. But structural changes driven by employers, new technology, and rising patient expectations may be the key to reshaping the future of healthcare access.
Nov 30, 2022
Healthcare Inequities Post-Roe: Clinician Perspectives
Many states with abortion bans are also states with higher proportions of people of color, increasing the uneven impacts of the Dobbs decision, which overturned Roe v. Wade.
Practice Safety Culture INSIGHT Program
The Practice Safety Culture INSIGHT is a confidential survey that assesses whether daily office routines, management practices, policies, procedures, and communication styles promote patient safety or undermine it. It can be completed online in less than 30 minutes by leadership, clinicians, and supporting staff. The survey measures a range of factors that contribute to a culture of patient safety.
Malpractice Defense Tips for Clinicians
Although the majority of healthcare practitioners will face a malpractice claim, few are prepared when served with a lawsuit.
Medical Emergencies in the Dental Setting
We present a compelling case example and outline risk management strategies that can help practices prepare for medical emergencies.
The Tribute Plan
Unlike commercial insurance companies, which look for ways to reward shareholders, The Doctors Company is dedicated to rewarding our members. Created in 2007, the Tribute® Plan is an unrivaled financial benefit that rewards you and your fellow physicians for your loyalty and dedication to superior patient care.
Healthcare Staffing Shortages: Decrease Practice Risks
Ongoing staffing shortages negatively influence the quality and depth of many primary and support roles throughout the healthcare workforce. The scarcity of employees has also contributed to elevated levels of stress and burnout.
July 10, 2025, Inside Medical Liability
MPL Case: Inadequate Informed Consent and Documentation Creates Challenges in Dentistry
Dental malpractice claims are often not merely the result of individual oversights but reflect broader systemic issues, such as lapses in infection control, documentation, and patient assessment protocols. Establishing and maintaining strong practice processes for patient communication, informed consent, and documentation can help improve patient safety and protect the practice from liability.
