Transparency about the use of clinical technology like artificial intelligence is critical for risk management and building patient trust. When physicians clearly communicate how tools such as ambient listening are used and obtain informed consent, patients are more comfortable, liability is reduced, and the physician-patient relationship is strengthened. In this video, Deepika Srivastava, Chief Operating Officer for The Doctors Company, discusses how clear protocols, respectful dialogue, and documented consent support a strong physician-patient relationship.
The guidelines suggested here are not rules, do not constitute legal advice, and do not ensure a successful outcome. The ultimate decision regarding the appropriateness of any treatment must be made by each healthcare provider considering the circumstances of the individual situation and in accordance with the laws of the jurisdiction in which the care is rendered.
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