Patient Safety INSIGHT Services
Shine a Light on Risks and Trends Others Can’t See

As a member of the nation’s largest physician-owned medical malpractice insurer, you have access to unique, industry-leading resources and benefits. This quarter, we’re proud to feature our Patient Safety INSIGHT Services.

The Doctors Company is continually working to identify potential sources of risk and enhance patient safety. Our Patient Safety INSIGHT Services take a data-driven, collaborative approach to help you reduce adverse events while increasing patient safety and satisfaction. Here are the core areas where we can provide valuable tools and assistance:

• Practice Risk: Participate in a Practice Risk assessment of your practice’s policies, procedures, and processes, and receive a custom action plan with prioritized recommendations.
• Claims Analysis: Let our experts conduct an in-depth evaluation of your claims, then create a tailored action plan for addressing the root causes of your claims.
• Practice Safety Culture: Evaluate the extent to which your practice supports a culture of patient safety with our online diagnostic check-up tool.
• Patient Communication: Enhance doctor-patient communication in your practice and improve health outcomes through our structured evaluation program.
• Team-Building: Receive customized, evidence-based training that helps build communication and teamwork skills among your staff to enhance patient safety and quality care.
• Continuing Education: Take advantage of on-site and online opportunities to stay current on practice strategies that reduce risk while improving patient safety.

To enroll in these programs, reach out to your patient safety risk manager, or call Member Services at (800) 421-2368.

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The Doctor’s Advocate is published by The Doctors Company to advise and inform its members about loss prevention and insurance issues.

The guidelines suggested in this newsletter are not rules, do not constitute legal advice, and do not ensure a successful outcome. They attempt to define principles of practice for providing appropriate care. The principles are not inclusive of all proper methods of care nor exclusive of other methods reasonably directed at obtaining the same results.

The ultimate decision regarding the appropriateness of any treatment must be made by each healthcare provider considering the circumstances of the individual situation and in accordance with the laws of the jurisdiction in which the care is rendered.

The Doctor’s Advocate is published quarterly by Corporate Communications, The Doctors Company. Letters and articles, to be edited and published at the editor’s discretion, are welcome. The views expressed are those of the letter writer and do not necessarily reflect the opinion or official policy of The Doctors Company. Please sign your letters, and address them to the editor.