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Professional Education
Patient Termination
This brief audio presentation will give healthcare providers information on how to mitigate their risk when terminating a patient relationship. The key topics covered include establishing patient expectations, what to do when expectations aren’t being met, special circumstances to consider prior to termination, and finally, the elements of the termination notice.

February 14, 2024, The Doctors Company Foundation
Grant Case Study: Assessing Surgical Competency Through Automated AI-Powered Surgical Video Analysis
Traditional approaches to assessing surgical competency are fraught with limitations that include subjectivity and lack of multiple raters and longitudinal observation. Applying machine learning and AI to cataract surgical videos provides a unique opportunity to design new evaluation tools that not only measure a surgeon’s skill level, but can also inform future surgical instruction.

Disclosure Resources Appendix 1
Physicians should use empathetic statements and avoid non-empathetic statements when disclosing adverse events or complications to patients.

Sep 01, 2023
Study Explores Malpractice Claims Against Orthopedic Surgeons
Our new study offers risk mitigation strategies for orthopedic surgeons.
From The Doctor’s Advocate

Culturally Appropriate Care Strategies
A practitioner’s ability to understand and interact effectively with people from other cultures is critically important to helping to achieve health equity for all patients.

Jan 30, 2025
Off-Label Use: Patient Safety Implications
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, Part of TDC Group
Once authorized, a drug product may be prescribed by a licensed healthcare practitioner for any use deemed appropriate based on the practitioner’s professional opinion.

Third Party (Credentialing Facilities) FAQs
Answers to some of the common questions that third parties ask during the credentialing process

Keith Neff
Keith Neff founded Neff & Associates in 1986, and the agency has focused exclusively on medical malpractice insurance since its founding. He is based in Ocean City, Maryland.

Sep 05, 2025
Preventing Errors in Preoperative Clearance
Take this course to learn potential communication deficits in clinician-patient communication and how to incorporate an effective communication tool to reduce the risk of patient harm.
From The Doctor’s Advocate

May 30, 2025
A Doctor’s Guide to Selecting a Medical Malpractice Insurer
Whether you’re choosing medical malpractice insurance for the first time or seeking additional coverage for an established practice, selecting the right insurer is one of the most important decisions you’ll make.