Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.
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OB Patient Safety Credit Program: Frequently Asked Questions
Our voluntary program is open to all qualifying member obstetricians, family practitioners providing obstetrical care, and certified nurse midwives (CNMs) who are actively involved in deliveries.
July 10, 2025, Inside Medical Liability
MPL Case: Inadequate Informed Consent and Documentation Creates Challenges in Dentistry
Dental malpractice claims are often not merely the result of individual oversights but reflect broader systemic issues, such as lapses in infection control, documentation, and patient assessment protocols. Establishing and maintaining strong practice processes for patient communication, informed consent, and documentation can help improve patient safety and protect the practice from liability.
Community Investment
We are advocates for the health of the entire community—in and out of the clinical setting.
Patient Safety Tips for Obstetrics and Gynecology
These strategies can help you keep your patients safe and reduce potential liability. The tips highlighted here include tracking test results, documenting prenatal records, discussing birth plans, and managing noncompliant patients.
Video Oct 12, 2022
Telehealth Lessons Learned: Managing the Unexpected
This video, created in partnership with Candello, explores the ways virtual visits can go sideways, strategies to handle those situations (including rescheduling the visit, converting the visit to in-person, and problem-solving during the visit), how to create a backup plan to handle technology issues, what to look for in patient behaviors and environment to evaluate the patient’s safety, and managing patient expectations with virtual care.
August 22, 2023, KevinMD
For Orthopedic Surgeons, an All-of-the-Above Approach Lowers Liability Risks
Jacqueline Ross, RN, PhD, Coding Director, and Eric E. Cleckler, MSN, RN, Patient Safety Risk Manager II, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, analyze orthopedic medical malpractice insurance claims and translate the findings into patient safety insights to help medical professionals pursue best practices for risk mitigation.
Video Feb 10, 2026
Who Is Responsible When AI Contributes to Patient Harm?
As artificial intelligence (AI) becomes more deeply integrated into clinical practice, one question remains unresolved: Who holds responsibility when technology contributes to patient harm?
Addressing Challenging Situations in a Dental Setting
This patient safety and risk management guide offers expert insights and strategies to help you address common challenges in the dental setting.
Mike Grady
Mike Grady is founder and principal of Grady Professional Services in West Palm Beach, Florida. He specializes in medical malpractice insurance for individual and group practices.
