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Effective Patient Communication for Challenging Situations
Poor communication often results in poor treatment outcomes and patient dissatisfaction. Our patient safety and risk management guide provides expert strategies and guidance that can help you improve communication with patients and families.

Resources for Practice Managers
Get all our expert resources on important practice management topics, including OSHA standards, compliance, training, checklists, and tools.

Professional Education
Reducing Vaccine Liability Exposure for Pediatric Healthcare Professionals
This continuing education program provides the pediatric healthcare professional with best practices for identifying, reducing, and managing vaccine-related liability exposures. By drawing on our professional liability closed claims data, we have identified common errors that reflect the most common issues associated with vaccine care and treatment in the pediatric population. In addition, this program will identify best practices for effective communication and management of vaccine hesitant patients/families and caretakers.

APC Professional Medical Liability Insurance
As you look after the physical, mental, and social well-being of your patients, take a moment to look after yourself. We can give you affordable, top-tier malpractice insurance coverage specifically made for advanced practice clinicians (APCs).

Nov 27, 2023
Limited English Proficiency (LEP) Patients: Top FAQs
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Healthcare professionals who accept Medicare and Medicaid patients must comply with federal laws pertaining to language assistance for LEP patients. We answer frequently asked questions.
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