The Doctor’s Advocate | Third Quarter 2014
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Industry and Company News: Third Quarter 2014

The Doctors Company Named a 2014 Ward’s 50 Top-Performing Company

We have again been named a Ward’s 50® top-performing company.

This marks the sixth consecutive year that we have achieved Ward’s 50 status, and this is the 13th award overall. Ward Group, an insurance industry management consulting firm and provider of benchmarking and best practices services, chose the top performers after analyzing the performance of over 3,000 property-casualty insurance companies based in the U.S. over a five-year period (2009–2013).

“We are pleased that Ward Group has again recognized The Doctors Company as one of the top insurance companies in the United States,” said Richard E. Anderson, MD, FACP, chairman and CEO. “This award is a testament to our financial strength, which gives us the power to protect and defend our 75,000 members now and in the future, and to our mission-driven commitment to our members.”

Fitch Ratings Affirms Our “A” Rating

Fitch Ratings has affirmed our “A” (Strong) Insurer Financial Strength rating. Fitch also announced that the rating outlook for all ratings is “Stable.”

The ratings are based on The Doctors Company’s above-average underwriting performance and profitability compared to its medical professional liability insurance peers, favorable loss reserve levels, strong statutory capital position, and an experienced management team that employs a conservative operating strategy that is focused on long-term underwriting profitability.

National Collaborative for Accountability after Medical Injury

We have joined a national effort to develop communication and resolution programs that hospitals can use to respond to unanticipated medical outcomes more effectively. The U.S. Department of Health and Human Services’ Agency for Healthcare Research and Quality (AHRQ) is supporting this effort by the Collaborative for Accountability after Medical Injury.

Medical Director David B. Troxel, MD, is serving on the collaborative’s executive committee, and Chief Patient Safety Officer Robin Diamond, MSN, JD, RN, is assisting in developing a toolkit for hospitals to improve quality of care, lessen risks, and ensure timely and appropriate restitution when necessary.

“The Doctors Company has a long history of patient safety advocacy, so we are extremely pleased to be part of this project,” Ms. Diamond said. “The toolkit will build on several successful disclosure and resolution efforts, such as the Seven Pillars approach to harm that was funded by AHRQ. The Doctors Company Foundation has supported disclosure projects through grants to organizations that research these principles.”


New Orthopedic Advisory Board

Top orthopedists from around the country recently joined us for the inaugural meeting of our Orthopedic Advisory Board. Ralph Gambardella, MD, chairman, president, Kerlan-Jobe Orthopaedic Clinic in Los Angeles, California, and Douglas Lundy, MD, FACS, co-president, Resurgens Orthopaedics in Atlanta, Georgia, were guest speakers at the event, which was attended by advisory board members from throughout the nation.

In his presentation, “Regenerative Medicine in Orthopaedics: New Challenges,” Dr. Gambardella, a renowned sports medicine specialist, focused on the issue of using stem cells to repair or rebuild bones. Dr. Lundy, a specialist in orthopedic trauma surgery, discussed the challenge of measuring physician quality in “Raising the Bar: Use of a Physician Scorecard in Specialty Practice.”

To watch Dr. Lundy’s video, “Boost Best Practices with a Physician Scorecard,” access our YouTube channel at

Visit to learn more about our specialty advisory boards.


Earn Free CME Credits with Our Webinars

We are proud to offer a comprehensive selection of opportunities for earning continuing medical education (CME) credit. Visit for complete details on all of our webinars, seminars, and on-demand activities.

Upcoming Webinars (Earn 1.0 CME Credit)

September 23
October 9
October 9
October 16
October 28
November 18
December 2
December 4

m-Health: Where’s the App for That?
FAQs: Answers to Common Patient Safety Questions
Medication Management in the Office Practice
Risk Prevention Tips for the Digital Age: E-mail, Texting, and Social Media
Sexual Harassment: A Ticking Time Bomb
Managing Challenging Patients
HIPAA: Yesterday and Today
Health Literacy: Do Your Patients Understand?


The Doctor’s Advocate is published by The Doctors Company to advise and inform its members about loss prevention and insurance issues.

The guidelines suggested in this newsletter are not rules, do not constitute legal advice, and do not ensure a successful outcome. They attempt to define principles of practice for providing appropriate care. The principles are not inclusive of all proper methods of care nor exclusive of other methods reasonably directed at obtaining the same results.

The ultimate decision regarding the appropriateness of any treatment must be made by each healthcare provider considering the circumstances of the individual situation and in accordance with the laws of the jurisdiction in which the care is rendered.

The Doctor’s Advocate is published quarterly by Corporate Communications, The Doctors Company. Letters and articles, to be edited and published at the editor’s discretion, are welcome. The views expressed are those of the letter writer and do not necessarily reflect the opinion or official policy of The Doctors Company. Please sign your letters, and address them to the editor.

Choosing a malpractice insurer?
Here’s what to ask.

Selecting a medical malpractice insurer is one of the most important decisions you’ll make. This guide outlines what to look for in an insurance company.

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