Patient Relations: Spotlight on Challenging Situations
The Doctors Company’s dedicated patient safety risk managers deliver a wide range of expert services and resources to our members—including personal telephone consultations to help guide members through challenging situations. A recent review of our call data shows that “patient relations” and “patient termination” consistently appear as the top reasons that members request assistance. The following strategies can help prevent challenging patient situations and provide guidance if one occurs.
Nov 01, 2000
Chairman’s Letter to JAMA Editor
Letter to the editor of JAMA written by Dr. Richard E. Anderson, chairman of The Doctors Company Board of Governors, praising the critique of the IOM report on medical errors in the JAMA article by Clement J. McDonald, MD, et al., “Deaths Due to Medical Errors Are Exaggerated in IOM Report.”
Jan 01, 2000
Institute of Medicine Report: A Response