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For information or assistance, or if you need claims information, call us at (800) 852-8872.

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Reporting a Claim Our primary duty at The Doctors Company is to protect our members against claims.

As a member, it is essential that you notify your Regional Claims Office immediately if an incident occurs that may lead to a claim or if a claim has been made against you. Your claims specialist will immediately go into action to protect you. We’ll be with you every step of the way.

To report a claim to your Regional Claims Office, please submit a First Report of New Incident or Claim or a MediGuard Claim Form to report Medicare/Medicaid, licensing, and credentialing reviews and actions. For more information or questions on reporting a claim or an incident, please see our article “Notification of an Incident or a Claim.”

Regional Claims Offices

 

 

Northwest Region

Seattle, WA
(206) 414-7300, (877) 673-2101, fax (866) 340-3696
Mail Service Center: PO Box 2920, Napa, CA 94558-0920

Serving: Alaska, Montana, Washington, and Wyoming

Salem, OR
(503) 371-8228, (800) 243-3503, Fax (866) 340-6106
PO Box 2950, Napa, CA 94558-0950

Serving: Oregon and Idaho

 Northwest Region

 

 

Southwest Region

Napa, CA
(707) 226-0234, (800) 321-3242, fax (866) 720-6073
Mail Service Center: PO Box 2910, Napa, CA 94558-0910

Serving: Northern California

Los Angeles, CA
(310) 492-4800, (800) 328-8831, fax (866) 377-5633
Mail Service Center: PO Box 2940, Napa, CA 94558-0940

Serving: Arizona, Colorado, Guam, Hawaii, Nevada, New Mexico, Southern California, and Utah

 Southwest Region

 

 

Midwest Region

Cleveland, OH
Columbus, OH
(614) 221-7777, (800) 666-6442, fax (866) 941-3568
Mail Service Center: PO Box 4607, East Lansing, MI 48826-4607

Serving: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, Oklahoma, South Dakota, West Virginia, and Wisconsin

 Midwest Region

 

 

Southeast Region

Sunrise, FL
(954) 838-9988, (877) 320-0748, fax: (866) 636-5421
Mail Service Center: PO Box 4609, East Lansing, MI 48826-4609

Serving: Alabama, Florida, and Georgia

 Southeast Region

 

 

Northeast Region

Richmond, VA
(804) 673-8840, (800) 468-4163, fax (866) 436-7149
Mail Service Center: PO Box 1563, East Lansing, MI 48826-1563

Serving: Arkansas, Connecticut, Delaware, Louisiana, Maine, Maryland, Massachusetts, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, and Washington, D.C.

 Northeast Region

 

 

National Headquarters

Napa, CA 94558-0900
(800) 421-2368, fax (707) 226-0152, info@thedoctors.com
Mail Service Center: PO Box 2900, Napa, CA 94558-0900