Physician Scorecard Helps to Improve Practice Quality

Two Videos Focus on Determining Quality Metrics to Boost Best Practices

Napa, California—December 17, 2013—How to create a physician scorecard to develop best practices is the subject of two short videos released in December by The Doctors Company, the nation’s largest physician-owned medical malpractice insurer. The videos can be viewed on The Doctors Company’s YouTube channel at

Both videos feature Douglas W. Lundy, MD, FACS, vice president of Resurgens Orthopaedics in Georgia, which implemented a physician scorecard to improve overall physician performance. Dr. Lundy was a featured speaker at The Doctors Company’s 2013 Executive Advisory Board meeting, a forum where dynamic thought leaders explore topics of importance to modern medical practices in the evolving healthcare environment.

In the first video, “Boost Best Practices with a Physician Scorecard,” Dr. Lundy describes how to effectively implement a physician scorecard. He notes the importance of determining quality metrics and then getting physician buy-in for the chosen metrics.

In the second video, “Five Areas to Measure with a Physician Scorecard,” Dr. Lundy details the five specific areas his practice decided to measure with their scorecard: quality, service, finance, growth, and people skills. These five measurements helped the practice define its ideal physician and best practices overall. To remain effective, the physician scorecard will evolve over time.

“The Doctors Company is a leader in providing physicians with tools to reduce risk and keep practices and patients safe,” said David B. Troxel, MD, medical director of The Doctors Company. “We are pleased to provide this expert advice on physician scorecards, which use quality metrics based on best practices to improve physician performance and ensure the highest quality and safest medical care.”

About The Doctors Company
Founded by doctors for doctors in 1976, The Doctors Company ( is relentlessly committed to advancing, protecting, and rewarding the practice of good medicine. The Doctors Company is the nation’s largest physician-owned medical malpractice insurer, with 74,000 members and $4 billion in assets, and is rated A by A.M. Best Company and Fitch Ratings.

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