Physician Malpractice Risk Lessened by Good Patient Relations

Video Discusses How Prioritizing Patient Experience Reduces Liability and Improves Economics

Napa, California—January 15, 2013—The Doctors Company, the nation’s largest medical malpractice insurer, announced today the latest video in its series featuring the perspectives of health care industry experts. The video, “Prioritize Patient Experience for Liability Protection,” discusses how a loyal doctor/patient relationship reduces liability risk and how health care reform provides economic rewards for high patient satisfaction rates.

The video features James W. Saxton, Esq., of Pennsylvania. Saxton is chair of Stevens & Lee Health Care Litigation and Risk Management Group and co-chair of its Health Department.

“As the first medical malpractice insurer to establish a patient safety department, The Doctors Company has set the industry standard in providing information—such as Mr. Saxton’s insights—to reduce risk and avoid claims,” said Stacy Schultz, vice president of marketing for The Doctors Company.

To view the video and to subscribe to The Doctors Company YouTube channel to view other videos produced by The Doctors Company, go to

About The Doctors Company
Founded by doctors for doctors in 1976, The Doctors Company ( is relentlessly committed to advancing, protecting, and rewarding the practice of good medicine. The Doctors Company is the nation’s largest medical malpractice insurer, with 73,000 members and $4 billion in assets, and is rated A by A.M. Best Company and Fitch Ratings.

Follow The Doctors Company on Twitter at @doctorscompany for industry trends, subscribe to its YouTube site to hear from industry experts, connect with The Doctors Company on LinkedIn to engage with company leaders, and find information on its key milestones and achievements on Facebook.

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