2012 Member Experience Survey

2012 Member Experience Survey
Download survey (PDF)

As an organization founded by doctors for doctors, The Doctors Company is uniquely aligned with its members’ interests and accountable only to them. Because the physicians we insure are members of The Doctors Company and not just policyholders, we regularly solicit their perspective as we pursue our mission to relentlessly defend, protect, and reward the practice of good medicine.

We reached out to members nationwide with our 2012 Member Experience Survey and received an enthusiastic response—more than 5,000 doctors took the time to reply, and many added comments about their experiences with The Doctors Company.

Highlights of the results include:

  • A full 98 percent of members say they are likely to renew with The Doctors Company, and 97 percent plan to stay with us until retirement.
  • Members are increasingly appreciative of the Tribute® Plan. Currently, 92 percent of members are satisfied with our efforts to reward them.
  • Our members say that we set the standard for aggressive defense—94 percent of members agree we relentlessly defend them.


FIRST IN PATIENT SAFETY   |    www.thedoctors.com/patientsafety

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