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Patient Safety
and Risk Resources





Best Practices Resources

  • SEP 20, 2016
    Money Talks: Discussing Cost with Patients Before Treatment Is a Win-Win
    The physician needs to be involved in making sure that the patient is informed and educated about the financial burden of surgical and medical treatments. Doing this before proceeding with treatment can help lower the risk of a malpractice claim even when the medical outcome doesn’t meet the patient’s expectations.
  • JUL 26, 2016
    CANDOR Toolkit: Physicians Now Have the Right Tools to Do the Right Thing After an Adverse Event
    The Agency for Healthcare Research and Quality (AHRQ) developed the Communication and Optimal Resolution (CANDOR) Toolkit to help hospitals and doctors communicate openly and effectively with patients after adverse events.
  • MAY 18, 2016
    Digital Medicine Resources for Physicians
    The digitization of medicine is transforming the entire healthcare system—new technologies like mobile apps and wearables bring both benefits and risks, patient access to healthcare is evolving, EHRs have created new patient safety risks, and artificial intelligence is evolving to play a role in future patient care.
  • FEB 23, 2016
    Smile! The Doctor Is on Camera: The Pros and Cons of Recording Office Visits and Procedures
    As smartphones have become ubiquitous—giving patients a video and audio recorder that’s always at hand—the question of whether or not these devices should be allowed in the clinic or hospital setting is becoming increasingly more common. The issue of allowing patients to record their appointments requires balancing potential privacy and liability risks with the potential benefits of improved patient recollection of instructions and treatment adherence.
  • FEB 18, 2016
    Are Decisions Shared?
    Robin Diamond, JD, RN
    There is a growing emphasis on patient-centered care and shared decision making in healthcare.
    From The Doctor's Advocate
  • JAN 13, 2016
    There's an App for That: Benefits and Risks of Using Mobile Apps for Healthcare
    Robin Diamond, MSN, JD, RN
    With over 100,000 mobile health apps now available, physicians now have to handle an increasing amount of constant data and patient information that they did not have in the past. Mobile apps offer many benefits, but the use of these apps does not come without liability risks for doctors.
  • DEC 03, 2015
    Stressed Out During the Holidays? Try These Tips to Avoid Burnout
    Stress and fatigue, which can increase during the holiday season, can put physicians at risk of making significant errors and lead to negative patient outcomes.
  • OCT 19, 2015
    Navigating Risks in Breast Cancer Diagnosis and Treatment: How Physicians Can Enhance Patient Safety
    Patients diagnosed with breast cancer must navigate the complex healthcare system while dealing with the emotions of their diagnosis, relying on the expertise, communication, and empathy of caregivers who practice in environments with inherent risks. A study by The Doctors Company and CRICO Strategies reveals the top patient safety risks in breast cancer diagnosis and treatment, and how to reduce those risks.
  • AUG 04, 2015
    On Alert: What All Doctors Need to Know About Alzheimer’s Disease
    As the population ages, Alzheimer’s is becoming a more common cause of death. Early diagnosis of dementia, requiring the expertise of a neuropsychiatric physician who specializes in dementia, is essential to allow for maximum quality of life. Physicians of all specialties should become familiar with the early signs of this disease in order to refer patients with symptoms to a specialist for further testing.
  • JUL 15, 2015
    Boost Patient Safety: How Doctors Can Reduce Risks with Vaccinations
    Physicians should always be attentive to the importance of timely vaccines against infectious diseases for patients of all ages. Whether you’re seeing patients for back-to-school immunizations or preparing adult patients for travel abroad, this article can help you assess the vaccine administration protocol in your practice to reduce risks and enhance patient safety.
  • JUL 08, 2015
    Laboratory and Diagnostic Test Tracking in Ambulatory Practice
    Dana Faber, RN, BS, Patient Safety Risk Manager
    Inadequate clinical laboratory and diagnostic test tracking is a top factor leading to patient injury.
  • APR 20, 2015
    Shining a Light on Skin Cancer: All Doctors Should Be on the Lookout
    One in five Americans will develop skin cancer in their lifetime. Doctors of all specialties have a duty to take action for patients with suspicious lesions and to educate patients about skin cancer awareness. Referring patients for early detection and treatment can save lives and protect doctors from potential liability.
  • MAR 12, 2015
    Social Media Resources for Physicians
    Establishing your online presence on social media allows you to engage with patients, grow your reputation, and make your voice heard. These resources can help you get started on social media and expand your online presence.
  • FEB 25, 2015
    Documenting Staff Competency
    Nurses, medical assistants, and other clinical staff must be properly trained and certified. Physicians, or qualified supervisors, should observe staff members as they conduct specific procedures and document their performance.
  • JAN 01, 2015
    Off-Label Use: Patient Safety and Risk Management Implications
    Kim Hathaway, MSN, CPHRM, and Richard Cahill, JD
    The standard for appropriate off-label use of medications and other products is what other similarly trained physicians would do, not what the manufacturer of the medication or product recommends.
  • DEC 10, 2014
    Editorial Comment on Maintenance of Certification
    David B. Troxel, MD
    Dr. Troxel suggests ways to restructure the MoC examination process to adapt it to changes in the healthcare delivery system.
    From The Doctor's Advocate
  • APR 30, 2014
    Including Risk Management in Your Vacation Planning Allows You to Relax
    Because liability never takes a holiday, your vacation plans should include medical coverage arrangements for your practice, particularly when you use locum tenens. This article provides tips to reduce risks in your practice and promote the safety of your patients as you plan your vacation.
  • DEC 20, 2013
    Interactive Guide to Patient Safety for Office Practices
    This interactive guide is designed to help you uncover areas of potential malpractice exposure in your practice.
  • DEC 08, 2013
    Defective Devices
    Jerrald R. Goldman, MD, and Victoria H. Rollins
    Depending on the category of an implantable device recall, a physician practice can be responsible for taking appropriate corrective action.
    From The Doctor's Advocate
  • NOV 21, 2013
    Medical Clearance Does Not Clear the Patient or Physician of Risks
    "Medical clearance" is when a surgeon requests clearance before performing surgery on a patient. The goals of the assessment are to determine the level of risk and to identify opportunities to mitigate risk, with an exchange of information between the surgeon and the assessing physician.
  • OCT 21, 2013
    Frequently Asked Questions: Americans with Disabilities Act
    Susan Shepard, MSN, RN
    Our experts answer questions about the Americans with Disabilities Act (ADA), which is designed to eliminate discrimination against persons with disabilities and provide enforceable standards to address such discrimination.
  • JAN 31, 2013
    Be Wary of Being a "Dr. House": Relying Too Much on Intuition Is Risky
    The use of heuristics (intuition and rule-of-thumb techniques or mental short cuts) can improve efficiency and decision-making effectiveness for physicians, but it could also lead to negative patient outcomes and increased liability risk.
  • JUN 06, 2012
    In Pursuit of Quality: Embedding Patient Safety into Practice
    Sara Olson, BSN, RN
    The Doctors Company's Quality Factor Program is an innovative initiative that helps practices implement and sustain patient safety improvements.
  • DEC 20, 2011
    Back from the Edge: Coping with Physician Stress
    David Hanscom, MD
    Doctors live with a combination of pressures that can result in burnout. Dr. David Hanscom describes his personal journey.
  • JUL 26, 2011
    Medical Simulation: The New Frontier in Patient Safety
    Dieter Zimmer, MHA, FAAMA; Marion Y. Constable, MSN, CNM; Roxane Gardner, MD, MPH, DSc
    Medical simulation offers an effective way for physicians to hone their technical expertise in a safe learning environment.

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