- OCT 25, 2016Optimize the EHR: Better Workflow Means Better Work-Life Balance
There are tools that can streamline patient care and payment workflows in the electronic health record (EHR). By dedicating time and effort up front to optimize the EHR, physicians can get relief from administrative tasks, reduce duplicate entry of data, and save time by not having to search for records in multiple places.
- OCT 18, 2016Case Study: Over-Sedation and Failure to Resuscitate
Donald Wood, CRNA, CPHRM, Patient Safety Risk Manager, Department of Patient Safety and Risk Management
Prompt administration of reversal agents and respiratory support are critical for over-sedation emergencies.
- SEP 14, 2016Case Study: Poor Response to Patient Concerns Contributes to Dental Claim
Amy Wasdin, RN, CPHRM
Effective communication skills to satisfy the patient-provider relationship can increase positive outcomes.
- AUG 08, 2016Case Study: Unethical Treatment Leads to Lawsuit and Dental Board Action
Author: Kim Hathaway, MSN, CPHRM
A celebrity dentist performed excessive treatment and committed ethical violations.
- JUN 27, 2016Case Study: Inappropriate Delivery of Care and Delegation Lead to Patient Death
Sandra Strickland, MSN, CPHRM
Adequate preparation for medical emergencies may prevent harm.
- MAY 25, 2016Case Study: Wrong Tooth Extraction
Kathleen Moon, ARNP, CPHRM, Patient Safety Risk Manager, Department of Patient Safety and Risk Management
Avoiding wrong tooth extraction can be prevented with the use of proper protocols, including confirmed communication with referring dentists and documentation of verbal discussions with patients.
- MAY 23, 2016Know Your Source: Protect Your Patients and Your Practice from Unsafe Medications
Susan Marr, MSA, LHRM, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company
There is a growing network of rogue wholesale drug distributors selling potentially unsafe drugs in the U.S. market. To combat this threat, the FDA has launched the Know Your Source campaign to ensure physicians are aware of the problem and to help them play their part in protecting the integrity of the U.S. drug supply chain.
- MAY 04, 2016Case Study: Failure to Diagnose and Refer Results in Court and Dental Board Action
Donald Wood, CRNA, CPHRM
Legal and licensure penalties are incurred as a result of inadequate patient safety procedures. safety and mitigate risk in your practice
- APR 18, 2016Case Study: Documentation and Scope of Practice Issues
David O. Hester, FASHRM, CPHRM
Obtaining written and verbal informed consent and patient response to follow-up care are crucial steps to improve patient safety and mitigate risk in your practice
- MAR 22, 2016Case Study: Failure to Provide Medical Records
Susan L. Marr, MSA, CPHRM
A request for medical records is not uncommon, and understanding the requirements of a request is essential to maintain sound patient relationships and prevent legal action.
- FEB 29, 2016Process Failures Lead to Patient Harm
by Susan L. Marr, MSA, CPHRM
When choosing an alternative treatment plan that deviates from the prevailing standard of care, a dentist should thoroughly document the clinical justification in the dental record.
- JAN 14, 2016Patient Safety Challenges in General Dentistry
David O. Hester, FASHRM, CPHRM
Guidelines suggested here address patient safety issues in general dentistry practices.
- FEB 10, 2015Conscious Sedation in the Dental Office
Susan Shepard, MSN, RN; and Don Wood, CRNA, CPHRM
Follow patient safety guidelines to enhance safety for patients receiving conscious sedation in the dental office.
- FEB 02, 2015Telephone Communication for Doctors
Susan Shepard, MSN, RN
When carelessly conducted, telephone communications can lead to diagnostic errors and misunderstandings that culminate in medical malpractice claims and lawsuits.
- FEB 01, 2015Patient Selection for Elective Procedures
Susan Shepard, MSN, RN
The patient selection process is a valuable tool for loss control, because many claims occur with patients who are not appropriate candidates for a procedure.
- JAN 21, 2015Working with Patients Who Do Not Follow the Treatment Plan
Patients who do not follow the treatment plan may become high liability risks because their behavior often exacerbates existing health problems, which can lead to negative outcomes.
- DEC 10, 2014Editorial Comment on Maintenance of Certification
David B. Troxel, MD
Dr. Troxel suggests ways to restructure the MoC examination process to adapt it to changes in the healthcare delivery system.
From The Doctor's Advocate
- OCT 01, 2014Preventing Wrong Tooth Extraction
Barbara Worsley and Pamela Willis
Prevent wrong tooth extraction with risk management steps such as documenting the reasons for the extraction, promoting safety systems, and obtaining informed consent.
- MAR 28, 2014Referral and Negligent Referral in a Dental Practice
Greg Abramson, JD, CPHRM
General dentists should be aware of potential liability issues involving patient referrals.
- NOV 01, 2013Frequently Asked Questions: Treating Patients in a Difficult Economy
Susan Shepard, MSN, RN, and Richard Cahill, Esq.
Our experts answer questions about billing issues, including when patients are unable or unwilling to pay doctor charges.
- DEC 01, 2010Interactive Guide to Patient Safety for Dentists and Dental Specialists
This interactive guide is designed to help you uncover areas of potential malpractice exposure in your dental practice.