First in Patient Safety

As an organization founded by doctors for doctors, we are fiercely committed to advancing, protecting, and rewarding the practice of good medicine. We support this mission by assisting physicians and other health care practitioners to improve the quality of patient care and decrease the number of adverse events—thereby reducing the risk of claims.

We provide readily accessible expert advice and personalized support to help our members identify potential sources of patient injury and implement quality processes. Our dedicated patient safety risk managers support physicians and practice staff during more than 50,000 interactions each year, and our Risk Tips publications provide insight to more than 180,000 health care professionals annually.

The Doctors Company believes that:

• Patient safety is a major health policy issue that deeply affects every physician.
• There are many opportunities to identify risk in the delivery of patient care.
• Proactive patient safety services and risk reduction strategies—such as detailed risk assessments, claims analysis, and timely educational presentations—can improve patient care and reduce the risk of liability.
• A detailed analysis of patient care systems within the practice environment is essential in identifying the high-risk activities that are susceptible to causing medical errors.

Our Department of Patient Safety provides a multitude of personalized services and relevant publications to assist you, your office staff, and your practice group, including:

• a dedicated regional patient safety risk manager,
• 24-7 consultation,
• a comprehensive on-site risk survey including medication safety, patient follow-up, and documentation review,
• a customized service plan developed through a partnership between you, your staff, and our patient safety risk manager,
• consultation available to guide you through patient safety simulation initiatives,
• timely publications, such as The Doctor’s Advocate, that examine important patient safety and risk issues through closed claim analysis,
• a comprehensive reference library of general and specialty-specific articles and informed consent documents,
• systematic and detailed self-paced tools to assist you in evaluating your practice,
• CME credit for physicians who attend our live seminars, national Webinars, and those who participate in the specialized programs we customize to the physician’s practice, and
• premium credit programs for groups and physicians in national professional societies who successfully complete a CME program and demonstrate performance improvement.

For more information on our innovative patient safety products and services, please call
(800) 421-2368, extension 1243.