Identify Your Practice’s Hidden Liability Risks with a Comprehensive Practice Checkup
Features and Benefits
Our Practice Risk INSIGHT can identify potential risks in the most critical aspects of your practice. It has been customized for medical, surgical, and dental specialties to ensure that it reflects your practice environment.
Your practice will receive a comprehensive checkup and a customized action plan. These recommendations are gleaned from our ongoing analysis of thousands of closed malpractice claims. You’ll learn exactly what changes are needed in your office policies and procedures to enhance patient safety, support quality programs, and minimize your liability.
In completing the assessment, you will answer a series of questions about your practice’s policies, procedures, and processes—then indicate whether or not certain critical actions are documented routinely or intermittently. Think of it as a history and physical that helps us identify your potential malpractice exposure in eight key areas of practice management:
- Test Tracking
- Consultation Tracking
- Appointment Management
- Patient Information
- Telephone Communication
- Medical Records
- Informed Consent
Dynamic, evidence-based advice is displayed on the screen as the assessment progresses, and may include links to helpful resources for additional support based on the answers provided.
Onsite Assessment by Our Risk Managers
Our expert risk managers will conduct a review of your medical records using tracer methodology to identify your potential risks. At the conclusion of the assessment, they will review a customized action plan with you and your key staff. The plan will contain recommendations for specific actions and timing for your team, prioritized by potential benefits to your practice.
Our experienced risk managers can conduct this multipart survey onsite where you practice in less than half a day, or the survey can be completed online by your staff in less than an hour.
Self-Administered Online Assessment
The self-administered version of the assessment is flexible to accommodate the demands placed on a busy practice. Users can complete the assessment in sections as time permits and save partially completed assessments to work on later. Convenient navigation enables users to go back and move forward, as needed, to amend answers before submitting a completed assessment.
Within minutes of submitting an assessment, a detailed action plan will arrive in the user’s inbox. It will contain recommendations for specific actions and timing for your team, prioritized by the corresponding risk levels.
The actual assessment is just the beginning. We will follow up with you to ensure that the conversation between your staff and ours continues throughout the implementation of your action plan. Our risk managers are here to serve you and provide the support needed to protect you and your patients from harm.
This is a value-added service offered at no cost to you. It is provided as part of our ongoing commitment to uncovering hidden risks so you can focus on caring for your patients instead of defending your practice.
Contact your patient safety risk manager or call the Patient Safety and Risk Management Department at (800) 421-2368, extension 1243.
Taking the Mal Out of Malpractice Insurance
We have a long history of transforming our industry and service to the profession. Today, as healthcare delivery continues to undergo unprecedented change, it is more important than ever to have a strong, trusted partner that helps you focus on what you do best—delivering care. That’s why we’re changing the role of the malpractice insurer to one of partner and thought leader—it’s malpractice insurance without the mal.
The Doctors Company partners with our members to provide innovative tools and services to identify potential sources of patient injury and enhance safety—a data-driven, collaborative approach designed to reduce adverse events and enhance patient satisfaction.
A patient safety risk manager is always available to provide industry-leading expertise, including custom programs, practice risk assessments, and education.
As part of our commitment to sharing the latest risk management tools and thought leadership, our unique INSIGHT programs are offered on these additional topics:
- Claims Analysis
- Patient Experience
- Hospital Safety Culture
- Practice Safety Culture