Emergency Medicine Patient Safety Credit Program: Frequently Asked Questions

Our voluntary program is open to all qualifying member emergency medicine (EM) physicians and their affiliated staff. The program, which is built around the most common types of EM claims, rewards physicians and their affiliated staff who successfully implement our patient safety steps.

  • Many emergency medicine groups now have physician assistants (PAs) and nurse practitioners (NPs). If a PA or an NP participates, will the patient safety credit be applied to the group?
  • The amount of the credit is determined by your underwriter. In some instances, the credits can be added. You can discuss this with your patient safety risk manager prior to signing up for the program.
  • What is the time frame on how soon the patient safety risk manager will complete the survey after the individual or group signs up for the program?
  • The entire process must be completed within 12 months of signing up for the program. The expectation is that the member and the patient safety risk manager would complete the site assessment within three months of initiating the program.
  • How much time does it normally take to complete the chart reviews in the Board Certification for Practice Assessment?
  • The amount of time to complete chart reviews is four hours. The chart review does not have to be completed by a physician. It is set up so that an administrator can collect and fill in the data online.
  • How long does it take a physician to complete the six online courses?
  • It takes between 10 and 14 hours to complete the six courses. The courses do not need to be completed all at once.
  • Do I need to show improvement in order to qualify for the patient safety credit?
  • No. Improvement changes would be based on the interactive guide findings and the processes put into place to address them. If there are no improvements put in place, you will review and discuss implementation plans with your patient safety risk manager.
  • Do I have to demonstrate a reduction in claims to gain the patient safety credit?
  • No.
  • Is the 10 percent patient safety credit in addition to other discounts I receive from The Doctors Company?
  • The amount of the credit is determined by your underwriter and state insurance regulations. In some instances, the credits can be added. You can discuss this with your patient safety risk manager prior to signing up for the program.
  • Once I qualify for the 10 percent patient safety credit, do I get it every year?
  • The 10 percent patient safety credit is valid for two years.

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