Reporting a Claim or Incident

As a member, it is essential that you notify The Doctors Company immediately if an incident occurs that may lead to a claim or if a claim has been made against you. Your claims specialist will immediately go into action to protect you. We’ll be with you every step of the way.

One

Submit a First Report

To report a claim, please submit a First Report of New Incident or Claim.

SUBMIT A FIRST REPORT

For more information about reporting a claim or an incident, please read "Notification of an Incident or a Claim."

To report an administrative or regulatory action, submit a MediGuard® Claim Form; or to report a suspected data breach, submit a CyberGuard® Claim Form.

Two

Submit all documentation

Submit all documentation that you have received regarding your claim or incident.

Preferred Method: You may select multiple documents in PDF, JPEG, or Microsoft Word file formats and attach them to the online First Report completed in step 1 above.

If you are not able to successfully attach your supporting documents, fax your documentation to (866) 720-6073.

Please do not forward medical records at this time.

Help

If you need help

Contact our Claims Service Team by e-mail, or call (800) 421-2368, x7758.

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