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Reporting a Claim

As a member, it is essential that you notify The Doctors Company immediately if an incident occurs that may lead to a claim or if a claim has been made against you. Your claims specialist will immediately go into action to protect you. We’ll be with you every step of the way.

To report a claim to your Regional Claims Office, please submit a First Report of New Incident or Claim, MediGuard Claim Form, or Suspected Data Breach Claim Form. For more information or questions on reporting a claim or an incident, please see our article “Notification of an Incident or a Claim.”

Regional Claims Offices



Northwest Region

Lake Oswego, OR
(971) 223-6300, (800) 243-3503, fax: (866) 340-6106
Mail Service Center: PO Box 2950, Napa, CA 94558-0950

Serving: Alaska, Colorado, Hawaii, Idaho, Iowa, Minnesota, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington, Wyoming, and Utah

Austin, TX
(512) 275-1830, (800) 686-2734, fax: (888) 723-7186
Mail Service Center: PO Box 1236, East Lansing, MI 48826-4609

Serving: Oklahoma and Texas

 Northwest Region



Southwest Region

Napa, CA
(707) 226-0234, (800) 321-3242, fax: (866) 720-6073
Mail Service Center: PO Box 2910, Napa, CA 94558-0910

Serving: Northern California

Los Angeles, CA
(310) 492-4800, (800) 328-8831, fax: (866) 377-5633
Mail Service Center: PO Box 2940, Napa, CA 94558-0940

Serving: Arizona, Guam, Nevada, New Mexico, and Southern California

 Southwest Region



Southeast Region

Jacksonville, FL
(904) 360-3000, (800) 741-3742, fax: (888) 723-7177
Mail Service Center: PO Box 4609, East Lansing, MI 48826-4609

Sunrise, FL
(954) 838-9988, (877) 320-0748, fax: (866) 636-5421
Mail Service Center: PO Box 4609, East Lansing, MI 48826-4609

Serving: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, South Carolina, and Tennessee

 Southeast Region



Northeast Region

East Lansing, MI
(517) 324-6573, (800) 748-0465, fax: (866) 823-8362
Mail Service Center: PO Box 1471, East Lansing, MI 48826-1471

Serving: Connecticut, Delaware, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin

 Northeast Region



National Headquarters

Napa, CA 94558-0900
(800) 421-2368, fax: (707) 226-0152,
Mail Service Center: PO Box 2900, Napa, CA 94558-0900


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