Reporting a Claim Our primary duty at The Doctors Company is to protect our members against claims.

As a member, it is essential that you notify your Regional Claims Office immediately if an incident occurs that may lead to a claim or if a claim has been made against you. Your claims specialist will immediately go into action to protect you. We’ll be with you every step of the way.

To report a claim to your Regional Claims Office, please submit a First Report of New Incident or Claim or a MediGuard Claim Form to report Medicare/Medicaid, licensing, and credentialing reviews and actions. For more information or questions on reporting a claim or an incident, please see our article “Notification of an Incident or a Claim.”

Regional Claims Offices

 

Northern California Regional Office
Walnut Creek, CA 94596
(925) 280-9160 : (800) 321-3242
fax (866) 720-6073
Mail Service Center:
PO Box 2910
Napa, CA 94558-0910

Serving: Northern California

 Northern California Regional Office

 

Southern California Regional Office
Santa Monica, CA 90404
(310) 451-3011 : (800) 328-8831
fax (866) 377-5633
Mail Service Center:
PO Box 2940
Napa, CA 94558-0940

Serving: Southern California, Guam, Hawaii

 Southern California Regional Office

 

Northwest Regional Office
Mountlake Terrace, WA 98043
(425) 673-2309 : (877) 673-2101
fax (866) 340-3696
Mail Service Center:
PO Box 2920
Napa, CA 94558-0920

Serving: Alaska, Idaho, Montana, North Dakota, Oregon, South Dakota, Utah, Washington

 Northwest Regional Office

 

Rocky Mountain Regional Office
Greenwood Village, CO 80111
(303) 843-0644 : (800) 823-0008
fax (866) 340-0718
Mail Service Center:
PO Box 2930
Napa, CA 94558-0930

Serving: Arizona, Colorado, Kansas, Nebraska, Nevada, New Mexico, Oklahoma, Texas, Wyoming

 Rocky Mountain Regional Office

 

Midwest Regional Office
Cleveland, OH 44114
(216) 771-3888 : (888) 568-3716
fax (866) 746-8503
Mail Service Center:
PO Box 163759
Columbus, OH 43216-3759

Serving: Arkansas, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Missouri, Northern Ohio, Western Pennsylvania, West Virginia, Wisconsin

 Midwest Regional Office

 

Eastern Regional Office
Richmond, VA 23226
(804) 673-8840 : (800) 468-4163
fax (866) 436-7149
Mail Service Center:
PO Box 163760
Columbus, OH 43216-3760

Serving: Alabama, Connecticut, Delaware, Georgia, Louisiana, Maine, Maryland, Massachusetts, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Eastern Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, Washington, D.C.

 Eastern Regional Office

 

Southeast Regional Office
Sunrise, FL 33323
(954) 838-9988 : (877) 320-0748
fax: (866) 636-5421
Mail Service Center:
PO Box 163790
Columbus, OH 43216-3790

Serving: Florida

 Southeast Regional Office

 

Central Regional Office/OHIC
Columbus, OH 43215
(614) 221-7777 : (800) 666-6442
fax (866) 344-1796
Mail Service Center:
PO Box 163819
Columbus, OH 43216-3819

Serving: Southern Ohio

 Central Regional Office/OHIC

 

National Headquarters
Napa, CA 94558-0900
(800) 421-2368 : info@thedoctors.com
fax (707) 226-0152
Mail Service Center:
PO Box 2900
Napa, CA 94558-0900

A map to Headquarters is available in PDF format. It requires Adobe Acrobat to read it. If you do not have it, you can get Acrobat Reader free from Adobe.

 


Feedback
Have something specific you would like to speak with us about? Send us a note.