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Reporting a Claim

As a member, it is essential that you notify your Regional Claims Office immediately if an incident occurs that may lead to a claim or if a claim has been made against you. Your claims specialist will immediately go into action to protect you. We’ll be with you every step of the way.

To report a claim to your Regional Claims Office, please submit a First Report of New Incident or Claim or a MediGuard Claim Form to report Medicare/Medicaid, licensing, and credentialing reviews and actions. For more information or questions on reporting a claim or an incident, please see our article “Notification of an Incident or a Claim.”

Regional Claims Offices

 

 

Northwest Region

Seattle, WA
(206) 414-7300, (877) 673-2101, fax: (866) 340-3696
Mail Service Center: PO Box 2920, Napa, CA 94558-0920

Serving: Alaska, Colorado, Iowa, Minnesota, Montana, Nebraska, North Dakota, South Dakota, Washington, Wyoming, and Utah

Salem, OR
(503) 371-8228, (800) 243-3503, fax: (866) 340-6106
PO Box 2950, Napa, CA 94558-0950

Serving: Idaho and Oregon

Austin, TX
(512) 275-1830, (800) 686-2734, fax: (888) 723-7186
Mail Service Center: PO Box 1236, East Lansing, MI 48826-4609

Serving: Oklahoma and Texas

 Northwest Region

 

 

Southwest Region

Napa, CA
(707) 226-0234, (800) 321-3242, fax: (866) 720-6073
Mail Service Center: PO Box 2910, Napa, CA 94558-0910

Serving: Northern California

Los Angeles, CA
(310) 492-4800, (800) 328-8831, fax: (866) 377-5633
Mail Service Center: PO Box 2940, Napa, CA 94558-0940

Serving: Arizona, Guam, Hawaii, Nevada, New Mexico, and Southern California

 Southwest Region

 

 

Southeast Region

Sunrise, FL
(954) 838-9988, (877) 320-0748, fax: (866) 636-5421
Mail Service Center: PO Box 4609, East Lansing, MI 48826-4609

Serving: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, South Carolina, and Tennessee

 Southeast Region

 

 

Northeast Region

East Lansing, MI
(517) 324-6573, (800) 748-0465, fax: (866) 823-8362
Mail Service Center: PO Box 1471, East Lansing, MI 48826-1471

Serving: Connecticut, Delaware, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin

 Northeast Region

 

 

National Headquarters

Napa, CA 94558-0900
(800) 421-2368, fax: (707) 226-0152, info@thedoctors.com
Mail Service Center: PO Box 2900, Napa, CA 94558-0900

 


FIRST IN PATIENT SAFETY   |    www.thedoctors.com/patientsafety

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